Child Support Specialist I/II

Oklahoma Department Of Human Services; El Reno (OK); On-site; USD 37,000 - 40,000; Full time

Job summary

Oklahoma Department Of Human Services in OKC/El Reno is seeking a Child Support Specialist I/II to initiate and process child support enforcement cases. The position is full-time with full state benefits and has two salary levels: I at 36,811.95+ and II at 39,571.76+ annually.

Requirements vary by level, including bachelor’s degree or equivalent, or related paralegal/legal program education. Travel is occasional; a valid driver's license and insurance are required. DHS is a Fair Chance Employer.

Qualifications

• Bachelor’s degree required for Specialist I.
• Specialist I: substitute up to one year of professional experience per year of education.
• Specialist II: bachelor’s degree and one year of professional experience, or master’s degree, or JD.

Responsibilities

• Review, analyze, and evaluate child support cases for establishment/enforcement actions.
• Prepare records of payment, pleadings, and correspondence.
• Update computer records, perform locate activities, document case activity.
• Negotiate settlements and agreed orders.
• Mediate between parties and resolve issues relating to child support payments.
• Monitor and manage case log.
• Communicate effectively by phone and in person.
• Other duties as assigned.

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

This position is located in El Reno or Oklahoma City, Oklahoma.

Child Support Specialist I/II

Annual Salary

• Level I H30A- $36,811.95+ Full State Employee Benefits
• Level II H30B- $39,571.76+ Full State Employee Benefits

Job-related travel is occasional. Must possess a valid driver's license and maintain required car insurance.

We are looking for someone to help us in initiating and processing child support enforcement cases! This is a full-time position eligible for full state benefits.

Education and Experience

Child Support Specialist I:

• Requirements at this level consist of a bachelor’s degree
• OR an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work for each year of the required education;
• OR completion of an associate’s degree in Legal Assistance or a closely related program of paralegal education;
• OR an associate’s degree in Public Service - Legal Case Management;
• OR completion of an American Bar Association-approved paralegal education program.

Child Support Specialist II:

• Education and Experience requirements at this level consist of a bachelor’s degree and one year of professional experience in child support enforcement, accounting, legal, or social work;
• OR a master’s degree
• OR a juris doctorate degree;
• OR an associate’s degree in Legal Assistance or a closely related program of paralegal education and two years of professional experience in child support enforcement, accounting, or social work;
• OR an associate’s degree in Public Service - Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work;
• OR completion of an American Bar Association approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work;
• OR an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor’s degree.

Job Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions;
• Prepare records of payment, legal pleadings, and correspondence;
• Update computer records, perform locate activities, document case activity;
• Negotiate settlements and agreed orders;
• Mediate between parties and resolve issues relating to child support payments;
• Monitor and manage case log;
• Communicate effectively by phone and in person;
• And other duties as assigned.

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If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.