Child Support Services Agent 1

Georgia Department of Revenue; Columbus (OH); On-site; USD 35,000 - 42,000; Full time

Job summary

The Georgia Department of Human Services in Columbus, GA is hiring for the role of Child Support Services Agent 1 within the DCSS division. You will help establish paternity, process applications, and coordinate with legal and public partners to ensure timely child support obligations.

We offer a comprehensive benefits package and telework opportunities depending on duties, with a focus on serving Georgia’s families. High school diploma and one year of related experience are preferred.

Qualifications

• High school diploma/GED and one year of direct job-related experience.

Responsibilities

• Registers child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Skills

Direct job-related experience

Education

High school diploma/GED

Job description

Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title:

Child Support Services Agent 1

Agency:

Department of Human Services

Job Requisition ID:

JR0000007338

Shift:

Day (United States of America)

Compensation Details:

$38,610.28

Job Description:

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia’s most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia’s vulnerable children and adults.

**Start your career in public service.The DHS’ Division ofChild SupportServices (DCSS)**is seekingcandidates to fillthe positionof Child Support Services Agent 1, this position will report to the Child Support Services Agent Supervisor.

This position is located in Columbus, GA (Muscogee County)

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

Role and Responsibilities:

• Registers child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Preferred Skills/Qualifications

• High school diploma/GED and one (1) year of direct job-related experience.

Additional Information:

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information:

• DHS is an equal opportunity employer.
• Current state employees are subject to State Personnel Board (SPB) Rulesregardingsalary.
• If yourequireaccommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: [e-mail]
• The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.
• DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).
• DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.
• As an employee of DHS,in the event ofan identified emergency you may berequired, as a term and condition of employment, toassistin meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has beenidentified.

Minimum Qualifications:

High school diploma/GED and one (1) year of direct job-related experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.