Child Support Enforcement Officer In-Training (1-2) – Telework Eligible

State of Washington Dept. of Social and Health Services; Olympia (WA); Hybrid; USD 54,000 - 80,000; Full time

Job summary

State of Washington Dept. of Social and Health Services in Olympia seeks a Child Support Enforcement Officer 1-2 in-training to join the Central Services Unit.

You will establish, modify, and enforce financial and medical child support obligations, working initially in-office with some telework options. The role involves interfacing with parents, attorneys, and agencies, researching income, calculating complex obligations, and applying legal notices.

Qualifications

• Strong conflict resolution to handle emotionally charged interactions.
• Analytical ability to read, interpret, and apply legal documents.
• Excellent communication to explain complex information to diverse audiences.
• Proven math skills to calculate support obligations and assess case details.

Responsibilities

• Work over the phone with parents, attorneys, and advocates to establish child support obligations and apply sanctions for non-compliance.
• Establish administrative child support orders by researching income, calculating obligations, arrears, and serving notices; negotiate settlements.

Skills

Conflict resolution

Analytical skills

Communication skills

Math skills

Caseload management

Education

Two years of college-level coursework

Job description

State of Washington Dept. of Social and Health Services in Olympia seeks a Child Support Enforcement Officer 1-2 in-training to join the Central Services Unit.

You will establish, modify, and enforce financial and medical child support obligations, working initially in-office with some telework options. The role involves interfacing with parents, attorneys, and agencies, researching income, calculating complex obligations, and applying legal notices.