Child Services Job Coach — Elevate TCM & Wraparound Care

Directions for Living; Clearwater (FL); On-site; USD 75,555 - 92,345; Full time

Benefits offered by this job

Employer paid health insurance premiums

Paid Time Off

403(b) retirement plan

Employee Assistance Program

Wellness and appreciation initiatives

Job summary

Directions for Living in Clearwater, FL, is seeking a Child Services Job Coach to provide job coaching to certified case managers. This role involves developing training plans, assessing strengths, and ensuring high-quality care while working with children’s outpatient services.

The ideal candidate will have a Master’s in human services or a related field, strong communication skills, and experience with healthcare quality assurance. Directions for Living offers competitive salaries, health insurance, and other benefits.

Qualifications

• Master’s Degree in human services, or other related field preferred.
• Certified as a Behavioral Health Case Manager/Supervisor through the Florida Certification Board.
• Certification in CPI Nonviolent Crisis Intervention techniques and First Aid / CPR required.
• Healthcare experience with quality assurance background preferred.
• Knowledge of DCF Policies and procedures.

Responsibilities

• Provide job coaching to child services TCM team members.
• Develop training plans and conduct one-on-one training.
• Monitor behavioral health case management certifications.
• Ensure the high quality of TCM field and home visits.

Skills

Strong customer service skills

Ability to build relationships

Excellent interpersonal and communication skills

Problem-solving skills

Time management skills

Organizational skills

Education

Master’s Degree in human services

Bachelor’s degree in related field

Tools

EHR software

Job description

Directions for Living in Clearwater, FL, is seeking a Child Services Job Coach to provide job coaching to certified case managers. This role involves developing training plans, assessing strengths, and ensuring high-quality care while working with children’s outpatient services.

The ideal candidate will have a Master’s in human services or a related field, strong communication skills, and experience with healthcare quality assurance. Directions for Living offers competitive salaries, health insurance, and other benefits.