Child Protective Services Case Aide

State-of-Maine; Machias (ME); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance

Retirement plan

Gym membership reimbursement

Flexible spending accounts

Parental leave

Deferred compensation

Job summary

The State of Maine Department of Health and Human Services seeks a Child Protective Services Case Aide in Machias to support reunification for families served by the Office of Child and Family Services. This position is located in Machias and involves direct work with families and children within the Child Welfare division.

Responsibilities include supervising visits, making referrals to services, documenting in Katahdin, and handling legal records and court paperwork.

Qualifications

• Experience in office and client support work.
• Ability to use independent judgment and decision‑making.
• Valid Class C Maine driver's license.

Responsibilities

• Supervise visits between children and parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments.
• Make referrals to connect children, parents, and family members with needed services.
• Enter documentation into the Child Welfare information system, Katahdin.
• Maintain legal records and serve court paperwork.

Skills

Policy knowledge

Independent judgment

Driver's license (Class C)

Tools

MS Word

Excel

Outlook

Job description

Job Details

Department of Health and Human Services (DHHS) Opening Date: September 1, 2026 Closing Date: September 15, 2026 Job Class Code: 5074 Grade: 18 (Pro/Tech) Salary: $20.73 – $26.48 per hour* *Employees in this classification begin at $20.73 per hour, step 3 of the pay scale Position Number: 02000-2687 Location: We have an anticipated vacancy in our Machias office. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. -ANTICIPATED VACANCY-

Core Responsibilities

As a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. You will:

• Supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointments
• Make referrals to connect children, parents, and family members with needed services
• Enter documentation into the Child Welfare information system, Katahdin
• Maintain legal records and serve court paperwork

Minimum Qualifications

To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision‑making on complex administrative and direct service activities. This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.

Preferred Qualifications

Preference will be extended to candidates possessing the following skills/experience:

1. Prior experience working directly with children and families in a social services setting.
2. Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).

Benefits of Working for the State of Maine

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre‑tax to help pay for out‑of‑pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non‑birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre‑tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
• Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full‑time.

Equal Opportunity

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.