Child Protective Services Case Aide

State-of-Maine; Sanford (ME); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health Insurance Coverage

Retirement Plan

Gym Membership Reimbursement

Parental leave

Public Service Student Loan Forgivness

Job summary

State of Maine in Sanford seeks a Child Protective Services Case Aide to support the reunification of families served by OCFS. You will supervise visits, transport clients, and connect families to services, while maintaining accurate records in Katahdin and handling court paperwork.

The role requires strong interpersonal and organizational skills, plus proficiency with MS Word, Excel, and Outlook. Travel within the district and occasional overtime are expected.

Qualifications

• Experience in office and client support roles demonstrating proficiency in applying administrative policies
• Ability to use independent judgment and decision-making on complex administrative and direct service activities
• Preference for candidates with direct work with children and families in social services
• Proficient in standard workplace applications (MS Word, Excel, Outlook)

Responsibilities

• Supervise visits between children and their parents, including hotel and hospital placements
• Transport clients for visits and appointments as needed
• Make referrals to connect families with required services
• Enter documentation into the Child Welfare information system, Katahdin
• Maintain legal records and serve court paperwork
• Travel within the local district and expect occasional overtime

Skills

Interpersonal skills

Organizational skills

Computer skills

Tools

MS Word

EXCEL

Outlook

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State..Department of Health and Human Services (DHHS)Date: August 27, 2026Closing Date: September 10, 2026Job Class Code: 5074Grade: 18 (Professional & Technical)Salary: $20.73 - $26.48* per hour*All new hires start at step 3.Position Number: 02000-3723Location: SanfordCurrently, this position is not eligible for visa sponsorship or STEM OPT extensions.Job DutiesAs a Child Protective Services Case Aide, you will play a vital role in the support and reunification of families served by the Office of Child and Family Services – Child Welfare division. You will:Supervise visits between children and their parents, sit with children in hotel and hospital placement, and transport clients for various visits and appointmentsMake referrals to connect children, parents, and family members with needed servicesEnter documentation into the Child Welfare information system, KatahdinMaintain legal records and serve court paperworkA successful candidate will have strong interpersonal skills, organizational and computer skills. This position is part of a team dynamic that’s main objective is to assist, inform, and interact with the public. Your work will include significant travel within areas served by the local district office and will include occasional mandatory overtime.Minimum Qualifications:To qualify, your background must include training, education, or experience in office and client support work that demonstrates 1) competency in applying a proficient knowledge of the principles and practices in assisting management with policies and procedures, and 2) the ability to use independent judgment, initiative, and decision-making on complex administrative and direct service activities. This position requires the possession of a valid Class C Maine Motor Vehicle Operator's License.Preference will be extended to candidates possessing the following skills/experience:Prior experience working directly with children and families in a social services setting.Skilled in the use of standard work-place applications (MS Word, EXCEL, Outlook, etc.).Thinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.Agency information:The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. We have an anticipated vacancy in our Sanford office.Application Information:For additional information about this position please contact Tammy Mahan, CPS Supervisor at [phone].To apply, please upload a recent resume (if available) and cover letter addressing each of the two competency areas identified in the above section.Please submit all documents or files in PDF or Word format.To request a paper application, please contact [e-mail] of working for the State of Maine:No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value) , depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .Living Resources Program – Navigate challenging work and life situations with our employee assistance program.Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents— receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request..If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.