CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60071700

State of Florida; Miami (FL); On-site; USD 57,000 - 66,000; Full time

Job summary

A state government agency in Florida seeks a Child Protective Investigator Supervisor to lead a team of investigators in protecting vulnerable children. The ideal candidate should have experience in child welfare, law enforcement, and the ability to manage and coach staff effectively. This is an essential position requiring night, weekend, and holiday work with a competitive compensation package.

Benefits

Competitive employee benefits

Opportunity for career development

Qualifications

• Four years of law enforcement experience or active military service.
• Minimum 2 years of Child Welfare Experience, preferably in Child Protective Investigations.
• Valid Driver License and a private vehicle for daily work activities.

Responsibilities

• Supervise and direct the work of child protective investigators.
• Evaluate employee performance and ensure compliance with standards.
• Facilitate the hiring, promoting, and disciplinary actions of staff.

Skills

Knowledge of theories and practice of child protection

Effective management skills

Ability to recognize indicators of abuse and neglect

Ability to communicate effectively

Ability to supervise staff members

Education

High school diploma or GED equivalent

AA Degree or equivalent college credit

Bachelor's degree

Job description

CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60071700

Date: Sep 23, 2025

The State Personnel System is an E-Verify employer.

Requisition No:858884

Agency: Children and Families

Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60071700

Pay Plan: SES

Position Number:60071700

Salary: $57,200.00 Annually / $2,200.00 Bi-weekly

Child Protective Investigator Supervisor - SES

Department of Children and Families

City, State

Internal Agency Only

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

This is advanced professional work supervising and directing the work of child protective investigators and support staff.

How you will make an impact:

• Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff.
• Develops performance standards and job duty expectations with investigators.
• Communicates investigators’ compliance with these expectations on a regular basis and provides coaching.
• Evaluates employees against established standards and takes any necessary steps for corrective action.
• Promotes career development of investigators by ensuring each individual receives the proper training.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction.
• Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow.
• Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
• Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency.
• Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees.
• Collects, analyzes, and reports data regarding child protective investigations.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations.
• Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504.

Qualifications:

• A high school diploma or GED equivalent AND
• Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND
• Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
• Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
• Valid Driver License AND
• Must possess operational private vehicle for use in the performance of daily work activities.

OR

• AA Degree or 60+ credit hours from an accredited college or university AND
• Two years of professional work experience AND
• Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
• Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
• Valid Driver License AND
• Must possess operational private vehicle for use in the performance of daily work activities.

OR

• A bachelor’s degree (degree must be conferred at the time of application) AND
• Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND
• Current/Active Child Welfare Certification credentials from the Florida Certification Board AND
• Valid Driver License AND
• Must possess operational private vehicle for use in the performance of daily work activities.

Knowledge, Skills, and Abilities:

• Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments.
• Knowledge of professional ethics relating to child protection and counseling.
• Knowledge physical and behavioral indicators of abuse and neglect.
• Knowledge of effective management skills.
• Knowledge of court procedures and legal requirements.
• Knowledge of methods of collecting, organizing and analyzing data.
• Knowledge of management and supervision techniques.
• Knowledge of family-centered interviewing and counseling techniques.
• Knowledge of investigative techniques.
• Knowledge of interviewing and observation techniques.
• Skilled in direct observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other department professionals.
• Skilled in considering child development in guiding placement of children.
• Ability to recognize indicators of abuse and neglect.
• Ability to conduct risk and safety investigations.
• Ability to actively listen to others.
• Ability to maintain well-executed case files.
• Ability to write accurate investigative reports.
• Ability to develop and implement individual case plans.
• Ability to assess investigators' performance and develop performance improvement plans.
• Ability to analyze the effectiveness of service programs and identify resources or make adjustments to meet needs.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to effectively supervise staff members.
• Ability to understand and apply relevant laws, rules, regulations, policies, and procedures.
• Ability to use computer systems.
• Ability to demonstrate knowledge of group dynamics.
• Ability to staff cases.
• Ability to conduct thorough case staffings, and other meetings.

Must be physically able and have the ability to perform the following physical agility tasks:

• Ambulate in varied terrains to enter residences/locations as well as up and down stairs/stairwells.
• Assist with evacuation of persons served during an emergency situation.
• Have normal vision and hearing, including use of corrective devices.
• Do repetitive movements with arms, hands, neck and head.
• Bend, twist, turn, kneel, stoop, squat, push, pull, lift and walk extended distances.
• Lift and carry up to 30 pounds.
• Assist clients in and out of properties, vehicles and safety equipment/devices.
• Sit and/or stand for periods of time without a break.
• Work 16 hour shifts on occasion.
• Remain alert while on duty.
• Drive a vehicle (car or passenger van) to transport clients, during both daytime hours and nighttime hours.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history.

Additional Information/Requirements

This position will require night, weekend, and holiday work. It has also been designated as an essential position.

Incumbents may be exposed to possible hazardous conditions in the field.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.