CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60060656 1

My Florida CFO; Miami (FL); On-site; USD 57,000 - 64,000; Full time

Job summary

Department of Children and Families in Miami seeks a seasoned supervisor to lead child protective investigators and staff. You will guide cases, coach team members, and ensure timely investigations while maintaining high professional standards.

The role requires a valid Florida Driver License and active Child Welfare Certification, with an emphasis on protecting children and collaborating with community partners.

Qualifications

• Experience supervising child protective investigators and support staff.
• Current/Active Child Welfare Certification from the Florida Certification Board.
• Valid Driver License and access to private vehicle.

Responsibilities

• Supervise and direct workloads and timelines of investigators and staff.
• Develop performance standards and provide coaching.
• Evaluate employees and monitor casework quality and documentation.
• Ensure compliance with laws, regulations and agency policies.
• Foster cooperative relationships with community partners and services.

Skills

Supervision

Coaching

Training

Education

High school diploma or GED

AA degree or 60+ credit hours

Bachelor's degree in social work or related field

Job description

CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60060656 1

Date: Sep 19, 2026

Requisition No:882079

Agency: Children and Families

Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60060656 1

Pay Plan: SES

Position Number:60060656

Salary: $57,200.00 (Annually) / $2,200.00 (Bi-weekly)

Child Protective Investigator Supervisor - SES

Department of Children and Families

9766 SW 24th St, Miami, FL 33165

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position (s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.

How you will make an impact:

• Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.
• Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.
• Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.
• Evaluates employees against established standards and takes any necessary steps for corrective action.
• Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.
• Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
• Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.
• Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
• Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency;
• Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees;
• Collects, analyzes, and reports data regarding child protective investigations
• Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources
• Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

Qualifications:

• Criteria 1: (a) A high school diploma or GED equivalent AND

(b) Four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably); AND

(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(e) Valid Driver License; AND

(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

OR

• Criteria 2: (a) AA Degree or 60+ credit hours from an accredited college or university AND

(b) Two years of professional work experience (see examples below) OR two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably) AND

Examples of Professional Work Experience

Guardian Ad Litem or similar Child Advocate Role

Family Support Worker

Group Home Worker

Teacher's Assistant/Aide

Family Intervention Specialist

EMT

Case Manager

Other welfare, education or medical professional jobs that occur in high-paced, high-stress environments that require critical decision-making to occur.

(c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(e) Valid Driver License; AND

(f) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

OR

• Criteria 3: (a) A bachelor’s degree (degree must be conferred at the time of application). Bachelor’s or master’s degree in social work or related field preferred. (When applying please attach required education, certification or licensure). AND

(b) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND

(c) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND

(d) Valid Driver License; AND

(e) Must possess operational private vehicle for use in the performance of daily work activities. Selected applicants are required to provide proof of vehicle registration and documentation of the appropriate insurance coverage. The Department provides a Vehicle Insurance Allowance to assist with the cost of insurance coverage due to the use of private vehicle for work purposes.

Knowledge, Skills, and Abilities:

Knowledge of theories and practice of child protection, counseling, social work, investigations, and assessments.

Knowledge of professional ethics relating to child protection and counseling.

Knowledge physical and behavioral indicators of abuse and neglect.

Knowledge of effective management skills.

Knowledge of court procedures and legal requirements.

Knowledge of methods of collecting, organizing and analyzing data.

Knowledge of management and supervision techniques.