LOCATION: Dalton Youth Center, Dalton MA
SUPERVISOR: Director of Operations
HOURS: Monday-Friday, 9-5pm, some early mornings, nights, weekends
PAY: $48,000-$55,000 annual
Position Summary
The Child Care Program Director oversees the development, coordination, daily operations, staffing, and regulatory compliance of the CRA’s out-of-school youth programs. This includes Kids Club after‑school programs at Dalton Youth Center, Craneville, Kittredge, and Becket; CRA Day Camp; all out‑of‑school camps, including half‑day, full‑day, school vacation, and snow‑day camps.
Working collaboratively with the Director of Operations, the Child Care Program Director ensures programs operate safely, efficiently, and consistently while providing high‑quality, developmentally appropriate experiences for children and families.
Key Responsibilities
Program Management
- Oversee the daily operations of Dalton Youth Center programming, Kids Club, CRA Day Camp, all out‑of‑school camps.
- Coordinate program planning, activity schedules, curriculum, registration, attendance, and daily operations.
- Ensure programs provide safe, engaging, and developmentally appropriate experiences for children.
- Monitor program quality and consistency across locations and identify opportunities for improvement.
Regulatory Compliance
- Ensure applicable programs comply with Massachusetts EEC licensing requirements, DPH regulations, and CRA policies and procedures.
- Maintain required health forms, staff files, medication records, incident reports, attendance records, and safety documentation.
- Coordinate licensing renewals, inspections, audits, and required policy updates.
- Ensure appropriate staff‑to‑child ratios, safety procedures, and emergency protocols are maintained.
Team Leadership and Supervision
- Recruit, hire, onboard, train, and supervise staff assigned to Kids Club, CRA Day Camp, out‑of‑school camps.
- Develop staff schedules, monitor performance, and provide coaching and professional development.
- Support staff with behavior management, family communication, and program expectations.
- Promote accountability, teamwork, and consistent program delivery across all locations.
Family and Community Communication
- Maintain positive and responsive communication with families across all programs.
- Address family concerns, document incidents, and ensure appropriate follow‑up.
- Collaborate with schools, town departments, community partners, and CRA staff to support program operations and community needs.
- Promote a welcoming, inclusive, and positive environment for children and families.
Administrative and Operational Management
- Oversee registration, rosters, attendance, billing coordination, and program records.
- Manage program supplies, equipment, inventory, and facility needs.
- Develop and maintain program handbooks, policies, forms, emergency plans, and staff resources.
- Work with the Director of Operations on budget requests, staffing needs, resource allocation, and program improvements.
- Lead the planning, staffing, scheduling, and daily operations of CRA Day Camp, half‑day and full‑day camps, school vacation camps, and snow‑day camps.
- Ensure camp programs follow applicable regulations, safety standards, and CRA procedures.
- Coordinate with town partners, families, CRA leadership, and maintenance personnel to support safe and effective program operations.
Minimum Qualifications
- Must be at least 21 years of age and meet Massachusetts EEC Program Administrator qualifications, including Site Coordinator qualifications.
- Must meet one of the following education and experience combinations:
- Bachelor’s degree in a related field and at least six months of experience working with school‑age children.
- Bachelor’s degree in any field, or an associate’s degree in a qualifying field, and at least nine months of experience working with school‑age children.
- High school diploma or equivalent and at least one year of experience working with school‑age children.
- Must have at least six months of administrative experience or nine college credits in management or administration from an accredited institution.
- Knowledge of applicable childcare, school‑age program, and day camp regulations.
- Strong organizational, communication, leadership, and problem‑solving skills.
- Ability to recruit, supervise, train, and support staff while managing multiple programs and locations.
- Ability to manage program records, schedules, supplies, and administrative responsibilities.
- Commitment to providing safe, inclusive, and high‑quality experiences for children and families.
Preferred Qualifications
- Bachelor’s degree in Early Childhood Education, Child Development, Human Services, or related fields.
- EEC Director I and/or Director II qualifications, as applicable to the programs overseen.
- Experience overseeing multiple childcare or youth programs and managing staff.