Child and Adolescent Case Manager

Claratel Behavioral Health; Decatur (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Claratel Behavioral Health in Decatur, GA, is seeking a Child & Adolescent Case Manager/Community Support Individual (CSI) to deliver recovery-focused, family-driven services in the community. You will perform intake assessments, coordinate care, participate in interdisciplinary teams, document thoroughly, and engage families using natural supports to achieve IRP goals.

Responsibilities include twice-monthly outreach, collaboration with clinicians, driving program activities in community

Qualifications

• Bachelor’s degree in counseling, social work, or related field.
• At least two years’ experience in a behavioral health setting providing case management/community support.
• Proficient with EMRs, telehealth systems, and mobile devices.

Responsibilities

• Completes community needs and clinical assessments for all individuals on caseload.
• Participates in interdisciplinary treatment team meetings to provide input for client treatment needs.
• Provides ongoing case management and skill-building aligned with treatment plans to achieve goals.
• Documents all service contacts timely and accurately per standards.
• Maintains regular contact with the Program Manager to review case management and administrative issues.
• Performs outreach to clients at least twice monthly and coordinates care with community providers.

Skills

Case management

Interpersonal skills

Team player

Communication skills

Education

Bachelor’s degree

Tools

Electronic Medical Records (EMR)

Telehealth systems

Job description

3110 Clifton Springs Rd, Decatur, GA 30034, USA

Job Description

Posted Friday, August 28, 2026 at 4:00 AM

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

JOB SUMMARY:

The Child & Adolescent Case Manager/Community Support Individual (CSI) is an integral part of the Child & Adolescent Program, which provides recovery-focused, child & family-driven, strength-based, solution-focused services to children and adolescents in their communities. Under general supervision, CSIs provide interventions specifically related to treatment goals outlined on the Individual Recovery Plan (IRP), assist with coordination of care, attend agency and intra-agency meetings in the community, participate in systems evaluations to promote family navigation and enhance support in services, and provide family education and utilization of natural supports in the community.

DUTIES AND RESPONSIBILITIES

The Community Support Individual:

Completes community needs and clinical assessments (Emerging Adult Case Plan, Transition to Adult Care, and Life Skills Assessment) for all individuals assigned to caseload

Is a member of and participates in interdisciplinary treatment team meetings (court setting, community partnerships, and education settings) to provide input for client treatment needs based on observation/interactions with individual/family/other providers

Provides on-going support, case management, and skill-building functions in accordance with the strengths, needs, and preferences identified within the treatment plan to help the individual achieve stated goals and objectives

Provides timely, high-quality documentation for all service contacts, including face-to-face and collateral meetings and outreach attempts in accordance with agency/regulatory standards requirements

Meets regularly with the Program Manager as a means of enhancing professional growth, reviewing and evaluating the provision of case management services, and attending to required administrative issues

Is responsible for making outreach to all clients assigned to caseload a minimum of twice monthly

Facilitates communication between various community providers on behalf of the client

Communicates effectively with clinicians/agency staff about challenges/concerns with clients

Maintains ethical standards and immediately communicates issues of safety and/or client health changes to the Program Manager

Is responsible for transporting, via agency vehicle, program participants on community integration outings

Additional duties as assigned by the Program Manager and/or Director include, but are not limited to, group skills service and community partnerships

WORKING CONDITIONS

Community Setting:

• Monday-Friday (Monday-Thursday 10:15 am-7:00 pm; Fridays 8:15 am-5:00 pm)
• Weekend Availability (1 st Saturday 10:00 am-2:00 pm)

May require weekend or adjusted hours due to program and community events

Ability to use a computer, telephone, fax, copy, and scanning machine

Completes/passes agency-sponsored defensive driving course, as well as all other agency-required training courses

MINIMUM QUALIFICATIONS

Bachelor’s degree in a related field (such as counseling, criminal justice, or social work)

At least two years’ experience in a behavioral health setting providing case management/community support services

Proficient in technology skills to be able to use electronic medical records, computers, telehealth systems, and cell phones.

Care coordination skills to assist individuals with accessing/linking additional resources and/or services within the agency and/or community.

Must have transportation to and from work, strong interpersonal skills & be a positive team player.

Pre-employment drug screening may be required

Selected applicants will be subject to an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so.

This employer participates in E-Verify

For more information, visit www.claratel.org/careers

Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA

Pre-employment drug screening and successful completion of a criminal history background check is required.

Claratel Behavioral Healthparticipates in E-Verify (Company ID: 226305)

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at [e-mail] .

3110 Clifton Springs Rd, Decatur, GA 30034, USA