Chief Technology Officer

Swooped; United States; Remote; USD 220,000 - 230,000; Full time

Job summary

Swooped is seeking a hands-on Chief Technology Officer to lead its technology organization, spanning product engineering, IT infrastructure, and cybersecurity. The role reports to the CEO and partners with executive leadership to align product, engineering, and security strategies with risk management.

The position is full-time and remote, based in the United States, with responsibility for technology strategy, budget, vendor governance, and enterprise security across the organization.

Qualifications

• 12+ years of progressive IT leadership experience (Director/Head/VP/CTO).
• Experience managing enterprise IT and information security stacks.
• Experience with zero-trust architectures, IAM, and automated endpoint management.
• Experience driving CapEx/OpEx strategies for corporate IT, SaaS licenses, and vendor governance.
• Track record leading enterprise security operations and audit cycles (SOC 2 Type II / ISO 27001).
• Ability to communicate complex tech concepts to non-technical stakeholders.

Responsibilities

• Define and drive technology strategy, cloud infrastructure, and execution for the SaaS platform.
• Oversee enterprise IT budget, licensing, hardware lifecycles, and vendor contracts.
• Transition products from beta to market launch while managing technical debt.
• Advise CEO/Board on technical risk, disaster recovery, and cyber resilience.
• Manage daily corporate IT operations, endpoint management, and multi-tier helpdesk.
• Enforce zero-trust IAM, SSO, DLP, and retention policies across enterprise systems.
• Ensure high uptime and secure integration of business system infrastructure.
• Lead information security initiatives across endpoints, networks, and SaaS tools.
• Audit IT policies and compliance including SOC 2 II, GDPR, ISO 27001.
• Mitigate vendor lock-in with data portability and integration frameworks.
• Line-manager the CPEDO and align product, engineering, and data with security standards.
• Collaborate on budgets, resourcing, and prioritization across tech initiatives.
• Build and scale a service-oriented IT/security team.
• Automate internal processes maintaining security without friction.

Skills

IT leadership

Enterprise IT

Zero-trust

IAM

Security operations

Budget management

Vendor governance

Executive communication

Tools

SaaS licenses management

Job description

About the Opportunity

The organization is seeking a hands-on, multi-disciplinary Chief Technology Officer to lead its end-to-end technology organization, spanning product engineering, IT infrastructure, and corporate and platform cybersecurity.

Reporting directly to the Chief Executive Officer and partnering with executive leadership, this executive provides comprehensive oversight across technology, enterprise systems, and risk management. The Chief Product, Engineering, and Data Officer reports directly to this role.

This is a full-time, remote position based in the United States.

Key Responsibilities

• Drive overall technology strategy, cloud infrastructure, and technical execution for the organization’s core SaaS platform.
• Manage the enterprise technology budget and drive cost optimization across software licensing, infrastructure procurement, hardware lifecycles, and vendor contracts.
• Partner with executive leadership to transition new products from beta to market launch while actively managing technical debt.
• Advise the CEO and Board of Directors on enterprise technical risk, disaster recovery, business continuity planning, and corporate cyber resilience.
• Oversee day-to-day corporate IT operations, including endpoint management, automated provisioning and deprovisioning, and multi-tier helpdesk support.
• Administer enterprise productivity suites and communication architectures while enforcing zero-trust access controls, single sign-on (SSO), and document retention policies.
• Oversee business system infrastructure in close alignment with organizational leadership to ensure high uptime and integration security.
• Direct organization-wide information security initiatives across corporate endpoints, networks, and SaaS tools.
• Establish and audit enterprise IT policies, including acceptable use, zero-trust identity and access management (IAM), data loss prevention (DLP), and offboarding protocols.
• Enforce compliance and audit readiness—including SOC 2 Type II, GDPR, ISO 27001, and c3/c4 non-profit legal boundaries—in collaboration with Legal, HR, and Finance.
• Evaluate alpha projects and proofs of concept across departments, guiding execution to integrate them into the core SaaS platform or architect them as standalone, scalable services.
• Mitigate vendor lock-in risk by establishing standardized data portability and integration frameworks across corporate SaaS applications.
• Serve as direct manager to the Chief Product, Engineering, and Data Officer (CPEDO), establishing shared goals and aligning product, engineering, and data strategies with enterprise infrastructure and security standards.
• Partner with the CPEDO on budget, resourcing, and prioritization trade-offs across product, engineering, and data initiatives.
• Build, mentor, and scale a service-oriented IT and security team aligned with organizational growth objectives.
• Establish pragmatic automated internal processes that maintain rigorous security standards without introducing operational friction for staff.

Qualifications

• 12+ years of progressive IT leadership experience, including roles such as Director of IT, Head of IT/Operations Technology, VP of IT, or Chief Technology Officer.
• Demonstrated experience managing enterprise IT and information security stacks, zero-trust architectures, IAM, and automated endpoint management.
• Experience driving capital and operational expenditure (CapEx/OpEx) strategies for corporate IT, including SaaS license management, hardware procurement cycles, and third-party vendor governance.
• Proven track record leading enterprise security operations and successfully navigating SOC 2 Type II or ISO 27001 audit cycles.
• Expertise in architecting, securing, and administering enterprise collaboration platforms and workplace productivity suites.
• Proven track record of building and leading technical teams across a broad range of expertise.
• Experience building or scaling an internal IT function through periods of organizational growth.
• Demonstrated ability to communicate complex technical concepts clearly to non-technical staff, executive leadership, and Board members.

Compensation and Benefits

• Annual salary: $220,000 to $230,000, commensurate with experience.
• Medical, dental, and vision insurance.
• Healthcare Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 403(b) retirement plan with an employer match.
• Paid vacation, paid holidays, and paid sick leave.
• Paid parental leave.
• Professional development and education reimbursement assistance.
• Monthly technology and wellness stipend.

Additional Information

• Essential duties reflect the primary functions assigned to this role and may be adjusted or reassigned at any time.
• Employees must be able to perform the essential functions of the position satisfactorily. Reasonable accommodations will be provided to enable individuals with disabilities to perform these functions, absent undue hardship.
• The organization maintains a zero-tolerance policy regarding abuse and inappropriate behavior.