Chief Technology Officer

1100 Baystate Administrative Svc.; United States; On-site; USD 292,000 - 358,000; Full time

Job summary

Baystate Health seeks a visionary Chief Technology Officer to lead enterprise technology across a multi-site healthcare system. You will align clinical systems, infrastructure, cybersecurity, and digital innovation with the goal of improving patient outcomes and operational efficiency.

Reporting to the SVP & CIDO, you will shape digital transformation, advise the Board on emerging tech, and ensure high-availability enterprise platforms, including Oracle Health EHR.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Minimum 15+ years of IT experience.
• 10+ years in IT or business leadership roles.
• 5–7+ years in senior leadership within a large healthcare setting.

Responsibilities

• Define the enterprise technology vision aligned with strategy.
• Drive digital transformation with executive leadership.
• Oversee IT infrastructure, cloud strategy, and system reliability.
• Lead enterprise cybersecurity strategy and data governance.
• Oversee data architecture, interoperability, and analytics.
• Manage budgeting, capital planning, and ROI on tech investments.
• Lead vendor management and stakeholder communication.
• Build and mentor a high-performing IT organization.

Skills

Strategic technology leadership

Infrastructure & platform excellence

Cybersecurity & risk management

Data analytics & AI enablement

Budgeting & financial leadership

Education

Bachelor’s degree

15+ years IT experience

10+ years in IT leadership

5–7+ years senior leadership

Job description

Baystate Health is seeking a visionary and collaborative Chief Technology Officer (CTO) to lead the strategic direction, development, and execution of enterprise technology across a complex, multi-site healthcare system. This is a high-impact leadership opportunity for a forward-thinking executive who can balance innovation with operational excellence in a mission-driven healthcare environment.

Responsibilities

Reporting to the SVP & Chief Information & Digital Officer (CIDO), the Chief Technology Officer is a key member of the senior digital leadership team and will play a pivotal role in advancing digital transformation. This leader will ensure that all technology platforms—including clinical systems, infrastructure, cybersecurity, and digital innovation—are aligned to improve patient outcomes, operational efficiency, and financial performance.

• Key Responsibilities- Strategic Technology Leadership

  Define and execute the enterprise technology vision aligned with organizational and digital strategy

  Partner with executive leadership (CIDO, CMIO, CNO, CFO, and others) to drive system-wide digital transformation

  Advise senior leadership and the Board on emerging technologies, risks, and opportunities

• Key Responsibilities- Infrastructure & Platform Excellence

  Oversee IT infrastructure, cloud strategy, network architecture, and system reliability

  Ensure high availability and performance of enterprise systems, including the Oracle Health EHR

  Build scalable, resilient, and cost-effective technology environments

• Key Responsibilities- Cybersecurity & Risk Management

  Lead enterprise cybersecurity strategy, including risk management and incident response

  Ensure compliance with healthcare regulations (HIPAA, HITECH, CMS)

  Implement strong data governance, privacy, and security frameworks

• Key Responsibilities- Data, Analytics & AI Enablement

  Oversee enterprise data architecture, interoperability, and analytics capabilities

  Enable real-time data access to support clinical and operational decision-making

  Partner with data and AI leadership to advance innovation and AI-enabled capabilities

• Key Responsibilities- Operational & Financial Leadership

  Establish departmental vision, goals, standards, and performance metrics

  Lead budgeting, capital planning, and cost optimization strategies

  Ensure ROI on major technology investments and initiatives

• Key Responsibilities- Vendor & Stakeholder Management

  Manage strategic vendor partnerships, contracts, and performance

  Lead vendor risk management and issue resolution

  Build consensus across stakeholders through transparent and effective communication

• Key Responsibilities- Team Leadership & Culture

  Build, mentor, and lead a high-performing, service-oriented technology organization

  Foster a culture of collaboration, innovation, and continuous improvement

  Support professional growth and development across the IT team

SCHEDULE

Full-time

LOCATION

1 Monarch Place Springfield, MA

QUALIFICATIONS

• Bachelor’s degree required (Master’s degree preferred)
• Minimum of 15+ years of progressive IT experience
• 10+ years in IT or business leadership roles
• 5–7+ years in senior leadership within a large, complex healthcare organization or vendor environment
• Education: Bachelors Degree (Required)
• Certifications: Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Maximum $291,600.00 - $357,600.00

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield.