Chief Steward

The Walt Disney Company; Lake Buena Vista (FL); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

Bonus program

Job summary

The Walt Disney World Resort is seeking a Chief Steward to lead stewarding operations across our world‑class food & beverage sites. You will manage a team of hourly stewards, uphold cleanliness and safety standards, and collaborate with culinary leaders to deliver exceptional events, from intimate gatherings to large conventions.

Responsibilities include maintaining equipment inventories, setting up remote function spaces, and fostering a positive, inclusive work environment while reporting to

Qualifications

• Experience leading stewarding/culinary teams preferred.
• Proven ability to maintain cleanliness and safety standards.
• Excellent communication and teamwork skills.

Responsibilities

• Ensure dish room areas comply with sanitation and safety standards.
• Oversee equipment and tabletop wares, maintain inventory levels.
• Lead stewarding operations across multiple resort locations; support large events.

Skills

Leadership

Sanitation & Safety

Communication

Multi-tasking

Flexibility

Education

Bachelor's degree in hospitality or food & beverage

Job description

The Chief Steward ensures seamless behind-the-scenes operations that support world-class events, banquets, and catering functions delivered throughout the Walt Disney World Resort. This role oversees stewarding teams responsible for maintaining the highest standards of cleanliness, food safety, and equipment management while enabling the successful execution of events ranging from intimate gatherings to large-scale conventions and special events.

Be a part of our award-winning Food and Beverage Operations team at the Walt Disney World Resort! In this role, the Chief Steward provides leadership, support and direction for stewarding operations in a fast-paced food & beverage operation. You will lead and inspire a diverse Cast of hourly stewards in partnership with culinary leaders and Cast. You will proactively work to exceed expectations and meet the needs of all food and beverage and catering leaders at the resorts and parks while fostering an environment of cleanliness and operational efficiency as a hallmark for Disney's standards for success. You will report to the Manager- Stewarding & Facilities Operations.

What You Will Do

• Ensure dish room areas comply with sanitation and safety standards
• Ensure all equipment and tabletop wares are in good condition and that appropriate inventory levels are maintained
• Maintain and monitor equipment, props and inventory
• May be responsible for operating teams in multiple resort locations
• For large remote functions, set up make-shift workspaces to align with sanitation and operations processes
• Able to foster a positive and safe work environment and practices
• Responsible to take a sincere interest in Cast Members and make them feel included and valued
• Actively listen to the Cast, and quickly follow-up on issues
• Motivate and engage Cast Members through inspirational leadership and storytelling

Required Qualifications & Skills

• Possess passion for the food & beverage business and a focus on safety and cleanliness
• Ability to function effectively in a team environment
• Verbal and written communication skills
• Ability to deal effectively with conflict
• Organization, multi-tasking and time management skills with attention to detail
• Problem solving and decision-making skills with a focus on continuous improvement
• Ability to be flexible with work schedule, including weekends, variable shifts, and holidays

Preferred Qualifications

• Multilingual skills, particularly Creole, Portuguese, Spanish and Vietnamese
• Previous experience as a chief steward, kitchen manager or another food & beverage or culinary leadership role
• Operational Guest service experience and Guest service skills

Preferred Education

• Bachelor’s degree in food & beverage, hospitality or equivalent

The hiring range for this position in Orlando, FL is $62,200 to $83,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.