Chief Risk Officer (CRO)

TheHiveCareers

San Juan (PR)

On-site

USD 180,000 - 300,000

Full time

2 days ago

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Job summary

TheHiveCareers is seeking a Chief Risk Officer for Retail Banking to lead the enterprise-wide risk management framework across retail banking. This executive will oversee credit, operational, market, liquidity, compliance, fraud, cyber, conduct, and reputational risks while ensuring alignment with regulatory requirements and the bank's strategic objectives.

The CRO provides independent oversight and challenge to business activities, safeguarding financial stability and customers while enabling

Qualifications

15+ years of progressive banking and risk management experience.
Extensive experience within retail banking risk management.
Experience interacting with regulators, boards, and executive committees.
Strong understanding of consumer lending, deposits, payments, and digital banking.
Proven leadership overseeing enterprise risk functions.
Experience leading large, multidisciplinary risk teams.

Responsibilities

Develop and maintain the retail banking risk management framework.
Establish risk appetite statements, risk limits, and governance standards.
Provide independent oversight of business decisions and strategic initiatives.
Present risk reports to Executive Management, Risk Committees, and the Board.
Lead regulatory examinations and risk-related audits.
Oversee fraud prevention, detection, and investigation programs.

Skills

Risk management

Leadership

Regulatory knowledge

Crisis management

Board communication

Stakeholder management

Education

Bachelor's degree in Finance

Master's degree preferred

Tools

FRM

PRM

CFA

CAMS

Job description

Oversee retail credit portfolios, including:
Monitor portfolio quality, delinquency trends, and loss performance.

Position Summary

The Chief Risk Officer (CRO) – Retail Banking is responsible for establishing and leading the enterprise-wide risk management framework for the retail banking business. The CRO oversees credit, operational, market, liquidity, compliance, fraud, cyber, conduct, and reputational risks while ensuring alignment with the bank's strategic objectives, regulatory requirements, and risk appetite.

The role provides independent oversight and challenge to business activities, safeguarding the institution's financial stability, customers, and reputation while enabling sustainable growth.

Key Responsibilities

Enterprise Risk Management

Develop and maintain the retail banking risk management framework.
Establish risk appetite statements, risk limits, and governance standards.
Ensure effective identification, assessment, monitoring, and mitigation of risks.
Provide independent oversight of business decisions and strategic initiatives.
Promote a strong risk culture throughout the organization.

Credit Risk Management

Oversee retail credit portfolios, including:
- Mortgages
- Personal Loans
- Credit Cards
- Auto Loans
- Consumer Finance Products
Establish underwriting standards and credit policies.
Monitor portfolio quality, delinquency trends, and loss performance.
Lead stress testing and credit risk scenario analyses.
Recommend risk-adjusted lending strategies.

Operational Risk Management

Develop frameworks to identify and manage operational risks.
Monitor operational incidents, control failures, and emerging risks.
Oversee business continuity and operational resilience programs.
Strengthen internal controls and risk reporting mechanisms.
Ensure effective risk and control self-assessment processes.

Regulatory Compliance & Conduct Risk

Ensure compliance with banking regulations and consumer protection laws.
Oversee conduct risk management and fair customer treatment initiatives.
Maintain strong relationships with regulatory authorities.
Lead regulatory examinations and risk-related audits.
Ensure implementation of regulatory changes and risk controls.

Fraud & Financial Crime Risk

Oversee fraud prevention, detection, and investigation programs.
Strengthen anti-money laundering (AML) and counter-terrorist financing controls.
Monitor financial crime risks and emerging threats.
Ensure effective transaction monitoring and suspicious activity reporting.
Collaborate with law enforcement and regulatory agencies when necessary.

Market & Liquidity Risk Oversight

Monitor interest rate risk and liquidity risk exposures.
Evaluate balance sheet vulnerabilities and stress scenarios.
Support asset-liability management activities.
Ensure adherence to regulatory capital and liquidity requirements.

Cybersecurity & Technology Risk

Oversee technology and cyber risk governance.
Assess cybersecurity threats and resilience capabilities.
Ensure robust controls for digital banking platforms.
Monitor third-party and vendor risk exposures.
Support digital transformation initiatives through effective risk management.

Governance & Reporting

Present risk reports to Executive Management, Risk Committees, and the Board.
Develop key risk indicators (KRIs) and risk dashboards.
Ensure timely escalation of significant risk issues.
Maintain effective risk governance structures and committee frameworks.

Leadership & Talent Development

Lead risk management teams across multiple disciplines.
Develop future risk leaders and succession plans.
Foster a culture of accountability, integrity, and transparency.
Promote collaboration across business, compliance, audit, and technology functions.

Qualifications

Education

Bachelor's degree in Finance, Economics, Accounting, Business Administration, Risk Management, Mathematics, or a related discipline.
Master's degree (MBA, Finance, Economics, Risk Management, or related field) preferred.

Professional Certifications

Financial Risk Manager (FRM)
Professional Risk Manager (PRM)
Chartered Financial Analyst (CFA)
Certified Anti-Money Laundering Specialist (CAMS)

Experience

15+ years of progressive banking and risk management experience.
Extensive experience within retail banking risk management.
Proven leadership experience overseeing enterprise risk functions.
Experience interacting with regulators, boards, and executive committees.
Strong understanding of consumer lending, deposits, payments, and digital banking.
Experience leading large, multidisciplinary risk teams.

Technical Competencies