Chief Review Appraiser

Crump Life Insurance Svcs Inc; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Truist is seeking a Chief Review Appraiser (CRA) to provide leadership and governance over appraisal and valuation review activities within Collateral Operations. This role will manage the delivery of credible, compliant, and defensible valuation assessments in alignment with Truist risk appetite, regulatory expectations, and investor requirements.

Location is open to Truist footprint; in-office work five days a week in hub cities when applicable.

Qualifications

• 10+ years of Residential appraisal and/or appraisal review experience.
• 5+ years of leadership experience within a large financial institution or AMC environment.
• Deep expertise in USPAP, Interagency Guidelines, GSE collateral requirements, supporting regulatory exams and audit engagement.

Responsibilities

• Product owner for all residential appraisal review functions across Retail, Direct, Consumer and Servicing functions
• Lead the Collateral Regulatory Compliance & Audit Readiness and manage collateral issues, be the primary SME for regulators, internal audit, compliance, and maintain audit defensible documentation, procedures and controls
• Lead a team of Residential Collateral Leaders and a procedure specialist to ensure second tier reviews, escalations, and system review rules and configurations are in line with Truist risk appetite, regulatory expectations, and investor requirements.
• Provide governance over Appraisal Management Companies and third party valuation providers, define and maintain effective performance metrics review and third party valuation providers.
• Drive operational excellence with efficient and scalable processes in appraisal review and partner with production and fulfillment teams to provide a purposeful and value driven Client experience.

Skills

Leadership

Regulatory knowledge

Communication

Tools

Empower LOS

Cotality CMS

Job description

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration‑related support for this position (including, but not limited to H‑1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN‑1 or TN‑2, E‑3, O‑1, or future sponsorship for U.S. lawful permanent residence status). Position location is open to office locations within Truist's footprint. If located in a Truist hub city location, the work style will be: In Office (5 days/week).

The Chief Review Appraiser (CRA) at Truist provides leadership and governance over appraisal and valuation review activities within Collateral Operations. This role will manage the delivery of credible, compliant, and defensible valuation assessments in alignment with Truist risk appetite, regulatory expectations, and investor requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Product owner for all residential appraisal review functions across Retail, Direct, Consumer and Servicing functions
2. Lead the Collateral Regulatory Compliance & Audit Readiness and manage collateral issues ,be the primary SME for regulators, internal audit, compliance, and maintain audit defensible documentation, procedures and controls
3. Lead a team of Residential Collateral Leaders and a procedure specialist to ensure second tier reviews, escalations, and system review rules and configurations are in line with Truist risk appetite, regulatory expectations, and investor requirements.
4. Provide governance over Appraisal Management Companies and third party valuation providers, define and maintain effective performance metrics review and third party valuation providers.
5. Drive operational excellence with efficient and scalable processes in appraisal review and partner with production and fulfillment teams to provide a purposeful and value driven Client experience.

QUALIFICATIONS

Required Qualifications:

1. Certified General Appraiser license (active, in good standing) and/or advanced designations from an Appraisal Management Company (AMC)
2. 10 + years of Residential appraisal and/or appraisal review experience
3. 5+ years of leadership experience within a large financial institution or AMC environment
4. Deep expertise in USPAP, Interagency Guidelines, GSE collateral requirements, supporting regulatory exams and audit engagement

Preferred Qualifications:

1. Experience within a top 10 Bank or similarly complex organization
2. Familiar with Truist systems and workflows (Empower LOS, Cotality CMS, etc)
3. Certified General Appraiser certification and/or Advanced designations (e.g., SRA, MAI)

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

• Sitting/Standing/Walking/Bending/Lifting
• Sitting Constantly (More than 50% of the time)
• Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel Minimal and up to 10%

General Description of Available Benefits for Eligible Employees

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

For more details on Truist’s generous benefit plans, please visit our Benefits site.

Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E‑Verify IER Right to Work About Truist Truist is a purpose‑driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high‑growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.