Chief Quality Officer

WVU Medicine; Morgantown (WV); On-site; USD 150,000 - 250,000; Full time

Job summary

A leading healthcare system seeks a Chief Quality Officer to direct quality and patient safety programs. This role involves developing guidelines, collaborating on quality initiatives, and fostering a culture of excellence while maintaining clinical practice. Ideal for a physician committed to clinical excellence and education.

Qualifications

• Five years post-training clinical experience.
• Three years in quality and patient safety.

Responsibilities

• Direct quality, patient safety, and patient experience programs.
• Develop guidelines and implement standards.
• Lead quality initiatives and enhance reporting of quality metrics.

Skills

Leadership

Problem solving

Excellent communication

Innovation

Education

MD or DO from an accredited medical school

Board certification by ABMS or AOA

Job description

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Welcome! We’re excited you’re considering an opportunity with us! To apply, click the Apply button above and complete the full application. Below is important information about this position.

WVU Medicine is West Virginia University’s affiliated health system, the state’s largest private employer, and a leader in patient safety and quality. It includes 25 hospitals and clinics, with its flagship being J.W Ruby Memorial in Morgantown, an 881-bed academic medical center. The system employs over 35,000 staff and clinicians, serving hundreds of thousands annually with over 4.5 million patient visits. Learn more at WVUMedicine.org.

Additional Job Description

West Virginia University School of Medicine

Chief Quality Officer

WVU School of Medicine seeks a Chief Quality Officer for WVU Hospitals/University Health Associates. This leadership role is ideal for a physician committed to clinical excellence, education, and research.

Summary

The CQO directs quality, patient safety, and patient experience programs across WVU Hospitals. Responsibilities include developing guidelines, implementing standards, re-engineering care pathways, and fostering continuous quality improvement. The CQO acts as a bridge between hospital quality efforts and system-wide initiatives, collaborating to develop a value-based care model.

Time Allocation

80% administrative, 20% clinical effort.

Core Duties and Responsibilities

• Provide guidance and leadership in quality programs, collaborating with the System CQO.
• Chair the WVUH Quality Executive Council and develop quality and safety data guidelines.
• Lead, teach, motivate, and assist in clinical quality and safety initiatives.
• Implement innovative initiatives to improve clinical quality and patient safety.
• Enhance real-time reporting of quality metrics to leadership.
• Develop strategies to overcome implementation barriers.
• Develop policies related to quality and safety standards.
• Maintain quality assurance standards.
• Oversee activities to improve Patient Experience.
• Support regulatory compliance efforts.
• Develop metrics for provider performance evaluation.
• Manage budgets and expenses.
• Coordinate with other groups implementing WVU Hospital strategies.
• Communicate quality and safety strategies externally.
• Ensure consistent implementation across WVU Hospitals.
• Improve external benchmarking performance.
• Collaborate on quality initiatives with physician groups and service lines.
• Lead continuous improvement and foster a culture of excellence.
• Engage with leaders and clinicians to build quality and safety.
• Evaluate care delivery and develop improvement infrastructure.
• Strengthen data and information capabilities.
• Lead educational programs in clinical quality and safety.
• Participate in scholarship and dissemination of research.
• Perform other tasks as assigned by leadership.
• Maintain active clinical practice and certification.

Skills Required

• Knowledge of regulatory requirements and pay-for-performance trends.
• Extensive knowledge of clinical medicine and hospital operations.
• Leadership, teaching, and motivational skills.
• Problem solving, teamwork, consensus building, conflict resolution.
• Ability to manage diverse tasks and organize effectively.
• Excellent communication skills.
• Constructive feedback and collaboration skills.
• Ability to work in a matrix organization.
• Innovation and professionalism.
• Values accountability, integrity, respect, collaboration, and excellence.

Minimum Qualifications

• MD or DO from an accredited medical school.
• Board certification by ABMS or AOA.
• West Virginia medical license or ability to obtain.
• Active clinical privileges at WVU Hospitals before start.
• Five years post-training clinical experience.
• Three years in quality and patient safety.

Preferred Qualifications

• Training in clinical quality, epidemiology, or patient safety; advanced degrees (MPH, MBA, MHA).
• Experience in an academic medical center.

About Us

WVU is committed to diversity and inclusion, advancing education, healthcare, and prosperity through high-impact research and community engagement. As an R1 research university, WVU fosters a diverse academic environment.

WVU Medicine is a major health system serving the region, with Morgantown offering a vibrant, family-friendly community with cultural, outdoor, and recreational activities, close to Pittsburgh and Washington, D.C.

Application Contact

For inquiries, contact:

Francine Kyaw Michael Stevens, MD
Director, Physician Talent, Chief Quality Officer
M: 719-985-9529, O: 304-581-1838
[e-mail], [e-mail]

Ref: JR25-03513

WVU is an Equal Opportunity Employer and values diversity. We prohibit discrimination based on race, ethnicity, gender, age, disability, and other protected characteristics.