Chief Probation/Parole Officer- JD9 Franklin County

Adult Correction; Louisburg (NC); On-site; USD 50,000 - 88,000; Full time

Job summary

The Chief Probation/Parole Officer (CPPO) leads Probation/Parole Officers, Judicial Services Coordinators, and clerical staff within the Division of Community Supervision. You will coordinate workflows and manage daily operations to ensure effective community supervision goals and strategies are met.

This role includes crisis intervention, staff training, performance oversight, and rapid decision making, with occasional second shifts and on-call responsibilities to respond to emergencies and EHA

Qualifications

• Bachelor’s degree is required for this position.
• Four years of experience as a Probation/Parole Officer or equivalent is required.
• Must be eligible for certification by the NC CJ Education & Training Standards Commission.
• Experience applying Evidenced Based Practices, Justice Reinvestment and current sentencing guidelines.

Responsibilities

• Supervise Probation/Parole Officers, Judicial Services Coordinators, and clerical staff.
• Coordinate and manage unit workflow to meet Community Supervision goals.
• Handle daily operations, case assignments, scheduling and staff training.
• Engage in crisis interventions and available 24/7 for emergencies; possible second shifts.
• Ensure accountability for workload and meeting deadlines; work with stakeholders.

Skills

supervises staff

crisis intervention

staff training

case management

effective communication

Education

Bachelor’s degree

Job description

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Chief Probation/Parole Officer (CPPO) supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff in the unit. The CPPO coordinates and manages the unit’s workflow to ensure the effective implementation of Community Supervision goals and strategies. The CPPO handles daily operations and makes decisions about offender supervision. This includes case assignments, workflow coordination, scheduling, time tracking, and staff training. The CPPO also deals with discipline, conflicts, and complaints as needed, oversees team staffing and employee performance. The offender population consists of individuals sentenced by the Court or ordered by the Post-Release Supervision and Parole Commission. Offenders range from high-risk to low risk but many of them are high-risk and need careful supervision, reentry planning, and strong/ tailored case management. This job is characterized by significant role modeling, coaching, reinforcement of pro-social behaviors, teaching pro-social and decision-making skills to staff. The CPPO ensures employees are skilled in their job responsibilities and fosters an environment that supports their professional growth and development. The CPPO is also responsible for holding staff accountable for their workload and case management and must effectively plan and direct tasks to meet deadlines. The CPPO frequently engages in crisis interventions and meets with stakeholders, requiring a flexible schedule that includes regular 8-5 hours and the need to be available 24/7 for emergency calls. The CPPO is required to quickly analyze crisis situations and provide immediate responses, therefore, is often involved in developing and carrying out specialized control strategies independently. The CPPO may handle an active caseload with possible second-shift hours and/or may serve on EHA response team which includes on-call status and the need to respond to EHA violations.

Key abilities required for success in this role

• Identifying offenders’ needs to provide effective supervision and swift, consistent responses to noncompliance
• Maintaining calm and rational composure to focus on task at hand when dealing with difficult situations and individuals
• Building and sustaining working relationships with officers, offenders, judicial officials, law enforcement officers, community agencies, the public, and co-workers
• Communicating clearly and effectively in both oral and written form

Knowledge Skills and Abilities/Management Preferences Salary Range:

• Salary Range: $50,088.00- $87,654.00
• The following criteria will be used to determine the most qualified candidates. Please be sure your application includes a detailed description of your work history for evaluation purposes. We cannot review resumes or other attachments in lieu of application data.
• Thorough knowledge of Community Supervision’s goals, objectives, and policies, Hands-on experience with case planning, structured intervention worksheet, and delegated authority, applying the principles of Evidenced Based Practices (EBP), Justice Reinvestment, and current sentencing guidelines
• Thorough knowledge of North Carolina offender supervision, determining the appropriate levels of supervision for offenders and assessing and responding to the needs of offenders through counseling, and available treatment services and community resources
• Documented experience establishing and maintaining effective professional alliances such as those with co-workers, offenders, court officials, law enforcement officers, community agencies, and the public
• Demonstrated initiative in professional development and growth by engaging in additional training opportunities, including the DAC Career Progression Program

**Applicants must pass a background check to be eligible for this job.**

About the Division of Community Supervision

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post-release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision. DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use and re-entry issues faced by our returning citizens. DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Minimum Education and Experience

Bachelor’s degree from an appropriately accredited institution and four years of experience as a North Carolina Probation/Parole Officer OR An equivalent combination of education and experience. The Bachelor’s degree is a requirement. There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission.

Necessary Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Legal and Regulatory Notes

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader).

Applicants may be subject to a criminal background check.