Chief Operations Officer - Accountability at Scale

Energy Innovation Corp; Sterling Heights (MI); On-site; USD 193,000 - 394,000; Full time

Job summary

Energy Innovation Corp in Sterling Heights is seeking a Chief Operating Officer who treats accountability as a starting point, not a finish line. This role partners with leadership to shape operations, scale processes, and deliver outcomes across the organization.

You will own change management handoffs, write decision-making runbooks, and ensure smooth handoffs for complex workflows, while maintaining a bias for outcomes and a readiness to absorb context quickly.

Qualifications

• Portfolio or work samples demonstrating general expertise.
• Judgment seasoned by at least 15 years of real consequences.
• A keen eye for quality and consistency in your output.
• Familiarity with Volkswagen-scale workflows, or the appetite to reach them.

Responsibilities

• Keep Change Management handoffs warm so Sterling Heights partners never feel dropped.
• Write the Decision Making runbook the next hire wishes they had.
• Resolve customer concerns with patience and a focus on outcomes.
• Hand off Change Management work clean enough that nobody has to ask twice.
• Absorb 15 of context fast and start contributing sooner.

Skills

Portfolio/work samples

Experience 15+ years

Quality & consistency

VW-scale workflows

Job description

Energy Innovation Corp in Sterling Heights is seeking a Chief Operating Officer who treats accountability as a starting point, not a finish line. This role partners with leadership to shape operations, scale processes, and deliver outcomes across the organization.

You will own change management handoffs, write decision-making runbooks, and ensure smooth handoffs for complex workflows, while maintaining a bias for outcomes and a readiness to absorb context quickly.