Chief Operating Officer — Scale a Major Museum Campus

childrensmuseumofmanhattan; New York (NY); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

Vision and dental coverage

Free museum admission

403B plan

Job summary

The Children’s Museum of Manhattan (CMOM) seeks a visionary Chief Operating Officer to guide the organization through a defining period of growth and a new landmark museum. The COO will partner with the CEO and leadership to mature operations, scale staff and budget, and ensure organizational excellence across all departments.

Leading a broad operations team, the COO will oversee visitor services, HR, IT, security, and maintenance while driving system-wide efficiency, equity, and high-impact

Qualifications

• Bachelor's degree is required; advanced degree preferred.
• 10+ years of executive operating experience in a nonprofit/cultural/public-facing setting.
• 5+ years of senior executive management experience leading multidisciplinary teams.
• Experience scaling organizations and professionalizing complex operations during growth.
• Proven ability to make rapid, high-stakes operational decisions with sound judgment.

Responsibilities

• Serve as primary strategic partner to the CEO and translate vision into scalable operational strategies.
• Oversee all functions of operations and manage an expanding team across locations.
• Develop and manage budgets to support growth and new museum transition.
• Lead technology and people operations to improve efficiency and equity across staff.
• Design staffing and deployment models for the scaled, new facility.

Skills

Leadership

Communication

Resourcefulness

Crisis management

Problem-solving

Education

Bachelor's degree

Advanced degree in Business/Nonprofit

Tools

Microsoft Office

Enterprise software platforms

Job description

The Children’s Museum of Manhattan (CMOM) seeks a visionary Chief Operating Officer to guide the organization through a defining period of growth and a new landmark museum. The COO will partner with the CEO and leadership to mature operations, scale staff and budget, and ensure organizational excellence across all departments.

Leading a broad operations team, the COO will oversee visitor services, HR, IT, security, and maintenance while driving system-wide efficiency, equity, and high-impact