Chief Operating Officer DMC Midtown Campus

Detroit Medical Center; Detroit (MI); On-site; USD 320,000 - 520,000; Full time

Job summary

Detroit Medical Center in Detroit is seeking a Chief Operating Officer for the Midtown Campus. The role requires directing day-to-day hospital operations, maintaining high standards of care, and aligning with Tenet's mission.

You will guide strategic initiatives across clinical and administrative functions to ensure quality, safety, and efficiency. The COO will collaborate with medical staff, lead operational improvements, and mentor teams to advance patient outcomes and organizational

Responsibilities

• Provide leadership, direction, and assistance in setting strategy for the facility.
• Lead development of progressive physician/facility strategies.
• Oversee day-to-day operations to optimize quality and cost-effectiveness.
• Partner with medical staff to foster quality care and operational efficiency.
• Mentor campus staff to build executive capacity and pipeline.

Job description

COMPANY BACKGROUND

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

MICHIGAN GROUP - Detroit Market

Job Summary

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

MARKET SUMMARY

MICHIGAN GROUP - Detroit Market

The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, providing training in medical education for more than 100 years. As the nation shifted to more rigorous oversight of physician training, the DMC continued to be a leader in accredited programs in medical education beginning with the Ophthalmology Residency Program’s accreditation in 1951, Pathology in 1953, Internal Medicine in 1956, Neurology in 1958 and Neurological Surgery in 1960. The DMC now trains the majority of practicing physicians in the State of Michigan including 70 percent of the state’s trauma surgeons and 60 percent of its emergency physicians. The DMC currently sponsors more than 100 residency and fellowship programs, training over 1000 physicians each year. Detroit Medical Center Graduate Medical Education Accredited Training Programs include 67 Accreditation Council for Graduate Medical Education accredited residencies and fellowships; 4 accredited by the American Osteopathic Association; 5 fellowships accredited by the American Board of Obstetrics and Gynecology; and 6 residency programs accredited by Other Boards. The DMC maintains Academic affiliations with Michigan State University’s College of Osteopathic Medicine and Wayne State University’s School of Medicine. The faculty provides the majority of medical student, resident and fellow training at DMC hospitals. The Detroit Medical Center graduates outstanding physicians with advanced training in many specialties including Emergency Medicine, Surgery, Cardiology, Neurosurgery, Obstetrics and Gynecology, Neurology, Internal Medicine, Pathology, Pediatrics, Radiology and many more.

The Chief Operating Officer‑DMC Midtown Campus will have direct oversight of the following hospitals

• DMC Detroit Receiving Hospital, Michigan’s first Level I Trauma Center (158 beds), has played a pioneer role in the evolution of emergency medicine. Detroit Receiving hosts one of the busiest and most well‑equipped emergency departments in southeast Michigan. The oldest and largest verified Level I Burn Center in the state is at Detroit Receiving, and is one of only 43 in the country. Detroit Receiving has also recently added a Comprehensive Stroke certification. The hospital boasts the state’s leading 24/7 hyperbaric oxygen treatment program, and the nationally recognized Rosa Parks Geriatric Center. Detroit Receiving offers expertise in emergency medicine, complex trauma, critical care, orthopedics, neurosciences, nephrology, pulmonology, diabetes, geriatrics and urology.
• DMC Harper‑Hutzel Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise, innovative research and advanced education. A specialty referral hospital, Harper‑Hutzel has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure. The hospital brags a Level IV Epilepsy Unit and has recently gained Gold level certification from ELSO for its ECMO program. Hutzel Women’s Hospital has a rich history of over 143 years as Michigan’s first and only hospital for women, and patients benefit from our commitment to research and education. Recently the Joint Commission has certified Harper‑Hutzel as a Level IV Center for Maternal Levels of Care, the highest designation. Harper‑Hutzel is recognized as a leader in women’s health by physicians and researchers across the country. (584 beds total)

POSITION SUMMARY

The Chief Operating Officer has responsibility for day‑to‑day operations of the facility and related services, ensuring that staff deliver high‑quality, cost‑effective care and services with a positive margin. The Chief Operating Officer will promote the facility’s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served.

Responsibilities

FUNCTIONAL EXPECTATIONS & REQUIREMENTS

The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans to optimize the long‑term potential of the facility.

Other Specific Challenges Include

• Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions.
• Heavy focus on recruitment and retention tactics. Ensure positive employee relations and trust through communication, education, consistency, and dependability.
• Partner with medical staff to foster quality and efficiently provided care. Emerge as respected leader and decision‑maker.
• Mentor team members on the campus to increase executive pipeline within the DMC.
• Utilize data to identify opportunities for growth.
• Work closely with nursing leaders to be the bridge between patient care and operational efficiencies.
• Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided on campus.
• Exhibit strong communication, presentation and listening skills to ensure facility‑wide collaboration and coordination, especially as it concerns physicians, employees and the community.
• Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus.

ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long‑term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

Optimize Execution

• Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms).
• Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g., routinely rounds with employees, physicians, patients, etc.).
• Optimizes facility’s financial and human resources by overseeing day‑to‑day operations in a high quality and cost‑conscious manner (e.g., maintains appropriate staffing ratios, oversees throughput in ER and other high‑volume departments, actively manages quality initiatives, leads successful supply cost initiatives).
• Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors).

Use Astute Judgment

• Demonstrates high level complex problem‑solving abilities (e.g., identifies drivers of service line losses).
• Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU).
• Understands business development and physician recruitment strategies that lead to a competitive advantage.
• Working knowledge of patient care standards reflected in federal and state regulation (e.g., JC accreditation, HCAHPS, etc.).

Lead Boldly

• Takes decisive operational action in high stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane).
• Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR).
• Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g. forging a privileged relationship with local employers).
• Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes).
• Assumes CEO responsibilities in absence of CEO (i.e., Second in command).

Apply Financial Insights