Chief Operating Officer

Simprints; United States; Remote; USD 133,000 - 160,000; Full time

Job summary

Simprints is seeking a Chief Operating Officer to strengthen cross‑functional execution, governance, and AI integration across the organisation. This embedded executive operator works closely with the CEO and Management Team to connect strategy to execution while increasing maturity without adding bureaucracy.

The role focuses on accountability, decision‑making clarity, and improving how the company operates between functions, not direct departmental management.

Responsibilities

• Drive cross-functional operational execution across the organisation.
• Chair weekly management team meetings and translate priorities into action.
• Improve accountability and organisational clarity across functions.

Job description

About Us

Every year, millions die from preventable diseases because vital services do not reach them. A root cause is broken data: missing or unreliable IDs, fragmented records, and inflated reporting. Without accurate data on who receives services, governments and NGOs cannot deliver care effectively, track impact, or target life‑saving resources.

Simprints is a nonprofit tech company that partners with ministries and funders to verify identities, digitise workflows, and enable evidence‑based decisions so the right services reach the right people at the right time. We co‑design end‑to‑end digital solutions with the people who use them, from the frontlines to national dashboards. Our biometric products integrate with health records to drive accuracy, accountability, and insights.

Studies have shown that Simprints increases impact through real‑time, precision data, for example, increasing maternal health visits by 38% in Bangladesh or accurate HIV tracing by 62% in Malawi. To date, we’ve worked in over 18 countries, helping deliver health, aid, and finance to over 4 million people.

Our mission is simple: make sure every vaccine, every dollar, and every public good reaches the people who need them most.

About the Role

Simprints is entering a new phase of organisational scale and operational complexity. We are looking for an operational and detail‑oriented Chief Operating Officer to help strengthen cross‑functional execution, governance, and AI integration across the company.

This is not a traditional “head of operations” role that directly manages operational departments. Instead, this role is focused on improving how the organisation operates between functions: driving accountability, improving decision‑making clarity, integrating AI into our operations, and helping the leadership team execute more effectively.

You will work closely with the CEO and Management Team as an embedded executive operator, helping connect strategy to execution while improving organisational maturity without introducing unnecessary bureaucracy.

Job Details

• Job Title: Chief Operating Officer
• Reporting To: Chief Executive Officer
• Grade: M9 (Executive)
• Location: Remote (GMT ±3 hours). Candidates must have substantial overlap with UK working hours and be available for regular leadership meetings between 10:00–16:00 UK time
• Time Commitment: Full-time
• Compensation: £100,000–£120,000
• Contract Structure: Permanent

Requirements

Key Responsibilities

1. Cross-Functional Leadership & Execution

Drive cross-functional operational execution across the organisation. This means chairing our weekly management team meetings, working with leadership teams to translate priorities into action, improve accountability, and strengthen organisational clarity and execution.

_ What’s already in place _

• Clear annual company goals and strategy
• Strong functional leadership across Delivery, Product & Engineering, Partnerships, Finance, and People Operations, with respective department‑level strategies
• Established Management Team cadence and company‑wide strategic planning processes

_ Current gaps / where we need help _

• Cross-functional clarity and accountability are starting to fray