Chief Operating Officer

Celmark Labs; Orlando (FL); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401k options

PTO

Tuition Reimbursement

10 paid holidays

Employee Assistance Program

Job summary

EFCO is seeking a Major Projects Consultant to drive profitable business through sale and rental of forming systems. You will act as a strategic consultant, build trust with customers, assess needs, and deliver customized solutions for project delivery and growth.

Responsibilities include engaging stakeholders, developing cost-effective forming solutions, preparing estimates and proposals, and ensuring smooth handoff from sales to execution. Collaboration with district teams is essential.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 35 years of construction sales experience required.
• Proficiency in CRM and productivity software; ability to read drawings.

Responsibilities

• Engage customers and exceed sales targets with value-driven formwork solutions.
• Partner with districts to develop customized forming solutions and proposals.
• Stay attuned to market trends and identify growth opportunities for EFCO.
• Maintain accurate Salesforce records and forecast monthly activity.
• Adhere to the EFCO Scorecard and company standards.

Skills

Judgment

Responsibility

Technical Skills

Creativity

Professionalism

Education

Bachelor's degree in business or related field

Tools

CRM software

Sales productivity tools

Interpreting drawings

Job description

Are you a construction-minded professional with a passion for building and making a lasting impact in the industry? At EFCO, we don't just build concrete structures, we build careers, partnerships, and opportunities. Established in 1934, we deliver innovative, cost-effective solutions that make construction safer and more efficient.

Headquartered in Des Moines, Iowa, EFCO is a growing, people-focused company committed to quality, integrity, innovation, and super service. From engineering and design to manufacturing and field support, we help customers turn vision into reality while achieving the lowest in-place concrete cost (LIPCC).

Purpose

The Major Projects Consultant role generates profitable business through the sale and rental of EFCO forming systems by acting as a strategic consultant to customers and internal district sales teams. This role will build trust, assess needs, and deliver customized solutions that ensure internal and external customer satisfaction, successful project delivery, and long-term business growth.

Key Responsibilities

• Customer Engagement and Sales Performance (40%) Build lasting relationships with key stakeholders by understanding project needs and offering value-driven formwork solutions. Mentor and collaborate with local EFCO teams to present, negotiate, and close orders while ensuring timely collections. Consistently exceed sales targets by combining strategic thinking with a commitment to service excellence.
• Solution Development and Project Execution (35%) Partner with district teams to develop customized, cost-effective forming solutions. Prepare estimates, present compelling proposals, and respond to customer feedback with agility. Ensure a seamless handoff from sales to execution. Apply technical acumen and creativity to drive quality project outcomes.
• Market Insight and Strategic Growth (15%) Stay attuned to customer goals, construction trends, and market activity to identify new opportunities. Work proactively to expand EFCO's reach by introducing new products or services where applicable. Use organizational knowledge and sound judgment to align business development strategies with EFCO's values of innovation, integrity, and quality.
• Sales Funnel and Forecast Management (5%) Maintain accurate and timely sales records in Salesforce, documenting key activities and pipeline metrics. Forecast monthly sales activity aligned with project and operational capacity.
• Performance Measurement and Scorecard Compliance (5%) Adhere to the EFCO 18 Scorecard, including both financial and competency-based performance indicators. Regularly review and assess progress to ensure alignment with company standards. Additional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities.

Core Competencies

• Judgment: Makes sound decisions by evaluating facts, risks, and potential outcomes.
• Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
• Technical Skills: Proficiently uses job-specific tools, systems, and procedures to perform tasks effectively.
• Creativity: Generates innovative ideas and solutions to improve outcomes or processes.
• Professionalism: Demonstrates reliability, accountability, and a respectful approach to all work and interactions.

Qualifications

• Education: Bachelor's degree in business or a related field preferred.
• Experience: 35 years of construction sales experience required.
• Computer Skills: Proficiency in relevant sales, CRM, and productivity software; ability to interpret construction drawings.
• Other Requirements: Proven track record in sales performance (internal candidates: 2x EFCO Sales Contest winner within past 3 years preferred). Strong interpersonal, negotiation, and relationship-building skills. Creative and persuasive communicator with excellent listening skills. Self-motivated, resilient, and solutions focused. Able to maintain confidentiality and perform under pressure.

Working Arrangement

• This role is based in the United States and the candidate selected for hire will commute to the district office closest to them.
• US district office locations include: Chicago, Des Moines, Dallas, Phoenix, Los Angeles, Seattle, Fresno, Pittsburgh, Columbus, Marlboro, Orlando, Atlanta, Memphis, and Washington D.C.
• Medical, dental, and vision insurance
• Flexible Spending Account
• Health Savings Account
• Life and AD&D insurance
• 401k options
• PTO
• Tuition Reimbursement
• 10 paid holidays
• Employee Assistance Program

EFCO Culture and Safety

Act with integrity by demonstrating honesty, responsibility, trustworthiness, and respect in all actions. Strive for quality through continuous improvement and data-driven decision-making. Embrace innovation by being self-aware, collaborative, and curious. Deliver super service by creating value and consistently exceeding customer expectations.

At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participate in environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participating in safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any/all injuries no matter how minor immediately to their supervisor or manager.

EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee's employment term, at the sole discretion of management.

Quality | Integrity | Innovation | Super Service