Chief of Staff, Enterprise

FractionalFinders; San Francisco, Northern (CA, KY); Hybrid; USD 230,000 - 287,000; Full time

Benefits offered by this job

Health and wellness benefits

Bonus eligibility

RSU equity programmes

Global employee perks

Job summary

Coursera + Udemy is seeking a Chief of Staff to the Enterprise GM to operate across functional teams and drive company-wide strategic alignment and transformation. The role will serve as a company-level thought partner, leading cross-functional initiatives, synthesising insights across functions and ensuring long-term priorities are executed cohesively.

The Chief of Staff will work across multiple executives and organisations to strengthen leadership alignment, operating systems and execution at

Qualifications

• 15+ years of experience in business management or strategy.
• Proven SaaS and revenue operations experience in B2B environments.
• Experience leading multi-year transformation initiatives.
• Track record influencing executive-level decisions and driving change.
• Deep expertise in organizational design and operating excellence.
• Ability to navigate ambiguity and deliver results in evolving environments.
• Strong strategic thinking and analytical capabilities.
• Outstanding executive presence and communication with VP+ stakeholders.

Responsibilities

• Partner with Finance, HR and Executive Assistant functions to develop and execute two- to three-year strategic plans.
• Align strategic plans with company objectives and measurable business impact.
• Provide strategic counsel to the Enterprise GM on critical business decisions.
• Deliver sophisticated analysis and recommendations incorporating executive input.
• Design and implement operating models that enable scale while maintaining agility.
• Architect and execute complex organizational change, including structural changes and governance.
• Synthesize insights across multiple business areas to inform company-level trade-offs and sequencing.
• Support multi-executive alignment on strategic priorities and resource allocation.

Skills

Executive advisory

Strategy leadership

Cross-functional collaboration

Stakeholder management

Analytical thinking

Executive presence

Education

MBA or advanced degree

Job description

Coursera and Udemy have combined to create a global learning and skills platform serving more than 300 million learners and 12,000+ enterprise customers.

Coursera provides content and credentials from leading university and industry partners, while Udemy brings a global skills marketplace and network of real-world experts. Together, the company aims to connect individuals and organisations with the skills needed in a rapidly changing, AI-driven economy.

The Role

Coursera + Udemy is seeking a Chief of Staff to the Enterprise GM to operate across functional teams and drive company-wide strategic alignment and transformation.

The role will serve as a company-level thought partner, leading cross-functional initiatives, synthesising insights across functions and ensuring long-term priorities are executed cohesively. The Chief of Staff will work across multiple executives and organisations to strengthen leadership alignment, operating systems and execution at scale.

Key Objectives

• Support Enterprise GM multi-year strategies that drive financial performance.
• Drive integration across functions around strategy, priorities and resource allocation.
• Enable sustainable operational excellence, including organisational cadence and governance.
• Drive strategic decision-making at the executive level.
• Shape and steer multi-function initiatives that advance company strategy and the operating model.
• Improve cross-functional collaboration to support company- and organisation-level priorities.
• Identify and proactively address systemic organisational challenges affecting multiple functions.

Key Responsibilities

Strategy & Business Planning

• Partner with Finance, HR and Executive Assistant functions to develop and execute two- to three-year strategic plans.
• Align strategic plans with company objectives and measurable business impact.
• Provide strategic counsel to the Enterprise GM on critical business decisions.
• Deliver sophisticated analysis and recommendations incorporating appropriate executive and stakeholder input.
• Design and implement operating models that enable scale while maintaining agility.
• Architect and execute complex organisational change, including structural changes, process improvements and cultural shifts.
• Synthesise insights across multiple business areas to inform company-level trade-offs and sequencing.

Executive Alignment & Stakeholder Management

• Support multi-executive alignment on strategic priorities and resource allocation.
• Build and maintain influential relationships with senior management, including VP-level leaders and above.
• Enable rapid mobilisation of strategic initiatives across the organisation.

Qualifications

• 15+ years of experience in business management, strategy or executive advisory roles.
• In-depth experience driving results within a B2B, preferably SaaS, revenue organisation such as Revenue Operations, Sales or GTM.
• Demonstrated experience leading complex, multi-year transformation initiatives.
• Track record of influencing executive-level decisions and driving organisational change.
• Deep expertise in organisational design and operational excellence.
• Proven ability to navigate ambiguity and deliver results in rapidly evolving environments.
• Superior strategic thinking and analytical capabilities.
• Outstanding executive presence and communication skills.
• Experience managing high-stakes stakeholder relationships at the senior management level, including VP+.

Preferred Qualifications

• MBA or advanced degree.
• Experience managing a large, global organisation of 30+ FTE.
• Track record of successful P&L management.
• Experience serving as an interim executive leader.
• Experience delivering company-level transformation as a cross-functional leader.

Compensation

The role is offered across four U.S. pay zones:

U.S. Pay ZoneBase SalaryUS-Z1 – Bay Area$230,000–$287,500US-Z2 – NYC & Seattle Metro$220,000–$275,000US-Z3$204,000–$255,000US-Z4$190,000–$237,500

The total rewards package also includes health and wellness benefits, bonus and RSU equity programmes, and global employee perks.

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Application Process

The anticipated application window is open through September 30, 2026, although the company may extend or close the posting earlier depending on business needs.

Coursera + Udemy is an Equal Opportunity Employer and provides reasonable accommodations during the recruitment process.