Chief of Staff
Intuit, Inc.
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Job summary
Intuit, Inc. in Torrance, CA is seeking a versatile Program Manager to build lightweight internal reporting systems and incubate new business functions with startups attitude.
You will own OKRs, manage multi-stakeholder schedules, and help establish a centralized knowledge base while coordinating contractor relationships and updating financial models as markets evolve.
Qualifications
- Core experience in program management, project controls, master scheduling, or operations.
- Systems & Controls: design and implement operational controls (milestones, OKR dashboards, budget monitoring, risk management).
- Timeline Ownership: manage multi-stakeholder schedules, identify bottlenecks, prioritize resources to meet deadlines.
- Translating Structure to Chaos: adapt PM methods to lightweight startup execution.
- Education: Bachelor's in Business, Operations, Engineering, or equivalent practical PM experience.
- Bonus: familiarity with Notion, Airtable, Jira, Asana to build startup operations system.
Responsibilities
- Direct and coordinate activities of departments with production, pricing, sales, or distribution.
- Review financial statements and performance data to identify improvement opportunities.
- Direct administrative activities related to making products or providing services.
- Prepare staff work schedules and assign duties.
- Monitor suppliers to ensure timely delivery within budget.
- Direct or coordinate financial or budget activities to fund operations and improve efficiency.
- Establish departmental policies and objectives with leadership.
- Perform personnel functions like selection, training, or evaluation.
- Plan activities, including sales promotions, with other department managers.
Skills
Education
Tools
Job description
Build or Own lightweight systems for internal reporting and communication so the team stays aligned.
Assist with incubating new business functions, partnerships, or product expansions until they are mature enough to hand off to a dedicated full-time hire. Establish and maintain contractor relationships for both internal and external applications.
Select, deploy, and manage the startup’s core software stack and establish a central knowledge management wiki (e.g., Notion, Confluence).
Assist with updating financial models and analyzing market trends.
Own company-wide goal tracking (OKRs), prepare agendas for leadership meetings (in the future), and organize All-Hands to keep everyone aligned.
Core Experience: Experience in program management, project controls, master scheduling, or operations.
Systems & Controls: Proven track record of designing and implementing operational controls, such as milestone tracking, OKR dashboards, budget monitoring, or risk management frameworks.
Timeline Ownership: Experience managing multi-stakeholder schedules, identifying critical path bottlenecks early, and ruthlessly prioritizing resources to hit deadlines.
Translating Structure to Chaos: The ability to take formal project management or scheduling methodologies and adapt them into lightweight, high-speed execution frameworks that fit a startup's culture.
Education: Bachelor’s degree in Business, Operations, Engineering, or a related field (or equivalent, demonstrable practical experience in project management).
Bonus: Familiarity with modern operational tech stacks (e.g., Notion, Airtable, Jira, Asana) to build the startup's internal operating system.
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics- Using mathematics to solve problems.
Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.
Science- Using scientific rules and methods to solve problems.
Speaking- Talking to others to convey information effectively.
Writing- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination- Adjusting actions in relation to others' actions.
Instructing- Teaching others how to do something.
Negotiation- Bringing others together and trying to reconcile differences.
Persuasion- Persuading others to change their minds or behavior.
Service Orientation- Actively looking for ways to help people.
Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Equipment Maintenance- Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Equipment Selection- Determining the kind of tools and equipment needed to do a job.
Installation- Installing equipment, machines, wiring, or programs to meet specifications.
Operation and Control- Controlling operations of equipment or systems.
Operations Analysis- Analyzing needs and product requirements to create a design.
Operations Monitoring- Watching gauges, dials, or other indicators to make sure a machine is working properly.
Programming- Writing computer programs for various purposes.
Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Repairing- Repairing machines or systems using the needed tools.
Technology Design- Generating or adapting equipment and technology to serve user needs.
Troubleshooting- Determining causes of operating errors and deciding what to do about it.
Judgment and Decision Making- Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Systems Analysis- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation- Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Management of Financial Resources- Determining how money will be spent to get the work done, and accounting for these expenditures.
Management of Material Resources- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Management of Personnel Resources- Motivating, developing, and directing people as they work, identifying the best people for the job.
Time Management- Managing one's own time and the time of others.
Pace & Time Pressure: Fast-paced with frequent context-switching. You will frequently face strict deadlines, urgent ad-hoc requests from the founders, and the need to prioritize tasks with competing urgencies.
Interpersonal Dynamics: Requires constant communication across all levels of the company. You will regularly navigate productive conflict, hold senior team members accountable, and act as a trusted sounding board for the founders.
Work Setting: Hybrid. The founders believe in active, direct communication to execute our mission, while also recognizing the quality of life benefits of working from home.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Direct administrative activities directly related to making products or providing services.
Prepare staff work schedules and assign specific duties.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
Perform personnel functions, such as selection, training, or evaluation.
Plan or direct activities, such as sales promotions, that require coordination with other department managers.
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