Chief of Staff

Visa Hunt; New York, Northern (NY, KY); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Weekly lunch stipend

Health and dental benefits

RRSP matching

Parental leave top-up

Enrichment benefits

6 weeks paid vacation

Travel budget and offsite

Home office stipend

Job summary

Cohere is a leading security-first enterprise AI company building foundation models and end-to-end products for real-world business problems. We seek a Chief of Staff to optimize sales operations, align execution with company goals, and drive revenue growth across functions.

The role requires senior leadership experience, strong analytics, and executive communication; you will influence strategy and collaborate with global partners in a hybrid work setup.

Qualifications

• 10+ years in sales operations, business development or strategy leadership, preferably in AI/SaaS/enterprise software.
• Strong analytical mindset with experience using CRM platforms and sales tools.
• Ability to mentor teams, drive accountability, and navigate high-growth environments.
• Experience translating business goals into actionable sales plans.
• Executive-level communication skills and creating board-level materials.

Responsibilities

• Define and implement sales strategies, forecasts, and performance metrics with the CRO.
• Streamline sales processes, pipeline management, CRM optimization, and enablement tools.
• Collaborate with marketing, product, and customer success for go-to-market execution.
• Monitor KPIs, generate data-driven insights, and propose revenue improvements.
• Lead and develop sales operations, business development, and support teams.
• Serve as liaison between sales leadership and executives for alignment.

Skills

Sales strategy

CRM Salesforce

Data analytics

Leadership

Strategic thinking

Executive communication

Tools

Salesforce CRM

Job description

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We're training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

The Chief of Staff is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.

Key Responsibilities

• Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics.
• Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
• Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution.
• Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
• Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
• Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strategic alignment.

Qualifications

• Experience: 10+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
• Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
• Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
• Strategic Thinking: Experience translating business goals into actionable sales plans.
• Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.

Full-Time Employees at Cohere enjoy these Perks:

• A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months, for either parent.
• Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching.

• 6 weeks of paid vacation (30 working days!)
• Budget for traveling to other offices if you are remote, plus an annual company offsite.

How and Where We Work:

• Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co-working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.