Chief of Operations - DME

Keller Executive Search; Jasper (AL); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Retirement plans

Bonus opportunities

Job summary

An established healthcare organization is seeking a visionary Chief Operating Officer to lead their Durable Medical Equipment division. This pivotal role involves shaping operational strategies that drive innovation and improve customer outcomes, while overseeing daily operations and ensuring compliance with healthcare regulations. The ideal candidate will possess strong leadership capabilities, financial acumen, and a deep understanding of the DME industry. This is a unique opportunity to make a significant impact in a dynamic and evolving healthcare landscape, with a competitive compensation package and comprehensive benefits.

Qualifications

• 5+ years of operational leadership experience, preferably in DME.
• Strong understanding of healthcare regulations and compliance.

Responsibilities

• Lead operational strategies to enhance customer outcomes.
• Oversee daily operations and ensure compliance with regulations.
• Drive business growth and build strategic relationships.

Skills

Inventory Management

Operations Management

Strategic Leadership

Healthcare Regulations Knowledge

Communication Skills

Financial Acumen

Education

Bachelor's degree in business administration

MBA or relevant advanced degree

Job description

Our client seeks a visionary and strategic Chief Operating Officer (COO) to lead their Durable Medical Equipment (DME) division. This is for an established healthcare organization with multiple locations across the Southeast. The COO will be responsible for shaping and executing operational strategies that drive innovation, enhance customer outcomes, and position the company as a leader in the rapidly evolving healthcare industry.

Key Responsibilities

Strategic Leadership

• Collaborate with the leadership team to define and execute long-term strategic vision
• Identify and capitalize on emerging trends, technologies, and market opportunities
• Drive business growth, innovation, and expansion into new markets
• Build and maintain strategic relationships with joint venture hospital partners
• Attend and present at board meetings for both the company and joint venture partners

Operational Management

• Oversee daily operations of the DME business, ensuring smooth and efficient delivery of products and services
• Develop and implement strategies to improve efficiency, cost-effectiveness, and service quality
• Manage supply chain processes, including procurement, inventory management, logistics, and delivery
• Work closely with the Senior VP of Operations to establish effective leadership structure
• Ensure compliance with healthcare regulations (JCAHO, FDA, CMS, HIPAA, OSHA)

Financial Management

• Participate in budget development and manage operational expenditures
• Analyze financial data and operational metrics to identify improvement areas
• Implement strategies to improve margins, reduce costs, and increase efficiency
• Support business growth and expansion initiatives

Customer and Relationship Management

• Champion a customer-first mindset throughout the organization
• Ensure the company's customer service team follows best practices
• Build and maintain relationships with key stakeholders, including healthcare providers, payers, and suppliers

Requirements
Education and Experience

• Bachelor's degree in business administration, healthcare management, or related field
• MBA or other relevant advanced degree preferred
• 5+ years of experience in operational leadership
• DME industry experience strongly preferred
• Experience in healthcare or medical equipment industry

Skills and Knowledge

• Strong inventory and operations management expertise
• Strategic, visionary leadership capabilities
• Understanding of healthcare regulations and compliance requirements
• Excellent communication and relationship-building skills
• Financial acumen with budget management experience
• Ability to work effectively with joint venture partners and hospital boards

Benefits

Location: Jasper (Alabama, with regional travel)

Work Arrangement: Hybrid with frequent travel to facilities

Compensation: Base salary $150,000-$200,000 with total compensation potential of $200,000-$250,000

Benefits: Comprehensive benefits package including healthcare, retirement plans, and bonus opportunities