Chief Merchant Officer

The Tile Shop

Plymouth (MN)

On-site

USD 150,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

A leading tile retailer is seeking a Senior Vice President, Chief Merchant Officer to oversee the entire product lifecycle, from strategic planning to vendor negotiations. This leadership role demands strong experience in product strategy, merchandising, and cross-functional team management. The ideal candidate will have expertise in inventory management and excellent communication skills. The position offers a competitive benefits package, showcasing a commitment to employee development and well-being.

Qualifications

Proven experience in product strategy, merchandising, and vendor management, preferably in a related industry.
Strong leadership skills with the ability to inspire and manage cross-functional teams.
Expertise in inventory management, pricing strategies, and contract negotiations.
In-depth knowledge of market trends and consumer behavior.
Excellent analytical, communication, and decision-making skills.

Responsibilities

Oversee all aspects of the product lifecycle from planning to inventory management.
Lead vendor negotiations to secure favorable terms and manage supplier relationships.
Provide strategic direction to Purchasing, Supply Chain, and Distribution teams.
Monitor and control inventory levels to ensure optimal stock placement.
Shape and reinforce the company’s brand identity and collaborative marketing efforts.

Skills

Product strategy

Merchandising

Vendor management

Leadership

Inventory management

Analytical skills

Communication

Decision-making

Education

Bachelor’s degree in business, marketing, or related field

Advanced degree preferred

Tools

SAP

GIB

Project44

Job description

Overview

A Tradition of Excellence. Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network of more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and excellent customer service.

Job Description

The Senior Vice President, Chief Merchant Officer is a critical leadership role responsible for overseeing all aspects of the product lifecycle, from strategic planning and inventory management to vendor negotiations and team leadership. This position shapes the company’s brand identity, manages cash flow, and ensures alignment with market trends and consumer demands.

Key Responsibilities

End-to-End Supply Chain and Operations: Sourcing and Procurement; Vendor Management (globally); Strategic Sourcing (globally within existing and new origins); Procurement (globally replenishment and forecasting); Transportation (international costing & optimization); Continuous Improvement (suppliers, transportation, distribution); Technology (SAP, GIB, Project44); Mentoring team and cross-functional collaboration.
Product Management and Lifecycle: Up on trends in industry; Material Master Administration (Set-up, status); Cost, Pricing & Margin structure (Costing Optimization).
Design and Product Development: Coordinate Design Partnerships; Design Partnership relationships; Continuous Improvement (partnerships, designs, processes).
Distribution, Transportation and Manufacturing: Manufacturing globally with partners and internal capabilities; Distribution Operations (receiving, storage, shipping); Transportation (domestic internal and 3rd party optimization).
Inventory Management: Monitor and control inventory levels to ensure optimal stock placement and availability.
Vendor Negotiations: Lead negotiations with vendors to secure favorable terms and agreements; manage supplier relationships and contracts to ensure consistent product quality, availability, and competitive pricing.
Team Leadership: Provide strategic direction to Purchasing, Supply Chain, and Distribution teams; align with Store Experience, Web, Training, and Marketing; mentor and develop team members.
Brand Identity: Shape and reinforce the company’s brand identity; collaborate with Marketing to create impactful campaigns and messaging.

Qualifications

Proven experience in product strategy, merchandising, and vendor management, preferably in the tile, flooring, or building materials industry.
Strong leadership skills with the ability to inspire and manage cross-functional teams.
Expertise in inventory management, pricing strategies, and contract negotiations.
In-depth knowledge of market trends, consumer behavior, and industry best practices.
Excellent analytical, communication, and decision-making skills.
Bachelor’s degree in business, marketing, or a related field; advanced degree preferred.

Additional Information

At The Tile Shop, we are committed to developing the whole you, not just the work you. Our benefits program is our investment in you as an important contributor to our success, and we offer a highly competitive package.