CHIEF MEDICAL OFFICER

Marion County Public Health Department; Indianapolis (IN); On-site; USD 250,000 - 360,000; Full time

Job summary

Eskenazi Health seeks an experienced Chief Medical Officer to lead the ambulatory care network, align clinical strategy with HRSA-approved scope, and develop physician executives, medical directors, and APPs.

You will drive population health, value-based care, telehealth integration, and collaboration across Eskenazi Health centers, EMG, and SEMHC, ensuring patient-centered care for diverse populations.

Qualifications

• MD/DO with active Indiana license or eligibility
• Board certification in a primary care or relevant specialty preferred
• Ambulatory/FQHC leadership experience preferred
• Experience with quality management and patient safety

Responsibilities

• Provide executive physician leadership for ambulatory operations and strategic clinical goals
• Lead chief physician executives, medical directors, physicians, and APPs; set expectations for practice and performance
• Oversee onboarding, mentoring, and professional development of clinical staff
• Collaborate with enterprise leaders to advance population health, access, and value-based care
• Lead telehealth strategy and integration into ambulatory care delivery
• Promote integration of primary care and behavioral health across centers

Skills

Physician leadership

Change management

Data analysis and performance metrics

Strategic clinical planning

Education

Doctor of Medicine or Doctor of Osteopathic Medicine

Master's in Business Administration/Health Care Administration/Public Health (preferred)

Job description

EMG is affiliated with Eskenazi Health and employs physician and advanced practice providers who support the Eskenazi Health system. A multi-specialty provider group, it strives to be a leading primary care provider serving all patients regardless of ability to pay or condition of health while advancing medicine through teaching and research.

Eskenazi Health is one of American's largest safety net health systems with more than 1 million outpatient visits each year. Partnering with the Indiana University School of Medicine, Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County, Indiana. In addition to the 327-bed hospital located on its downtown Indianapolis campus, Eskenazi Health provides services at 10 federally qualified health care centers and multiple mental health sites and residential facilities located throughout Indianapolis. Eskenazi Health is accredited by The Joint Commission and has been highlighted as one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years.

Indianapolis offers affordable housing, excellent schools and a wealth of entertainment options, including a variety of amateur and professional sports teams, dynamic museums, live theater productions, symphony and opera concerts, a wide variety of shopping options and restaurants, and numerous outdoor festivals, as well as the famous Indy 500 race each May.

FLSA Status

NA

Job Role Summary

The Chief Medical Officer (CMO) serves as the senior physician executive responsible for clinical leadership of the Eskenazi Health Center system and provides strategic and operational leadership for the delivery of high-quality, accessible, patient-centered ambulatory care. The CMO leads and develops Chief Physician Executives (CPEs), Medical Directors, Physicians, and Advanced Practice Providers (APPs), with responsibility for provider quality, performance, professional practice, onboarding, mentoring, engagement, and development. The CMO:

• Advances population health, Value-Based Care (VBC), HRSA/FQHC priorities, access to care, ambulatory care redesign, telehealth, and integration of primary care and behavioral health services.
• Collaborates across Eskenazi Health, Eskenazi Medical Group (EMG), Eskenazi Health Center, and Sandra Eskenazi Mental Health Center (SEMHC) and partners with enterprise leaders in quality, patient safety, risk, compliance, credentialing, and medical staff affairs, including the Chief Quality Officer and Director of APP Services.
• Supports delivery of clinical services consistent with the HRSA-approved scope of project and provides physician leadership for clinical workforce capacity, quality improvement and quality assurance, patient safety, and evidence-based clinical practice.

Eskenazi Medical Group employees are expected to model PRIDE values (Professionalism, Respect, Innovation, Development, and Excellence) and be positive representatives of our organization on and off the job. This earns the trust and respect necessary to serve all our customers with excellence. Employees proactively contribute to EMG’s mission and professional goals: Advocate, Care, Teach and Serve.

Essential Functions and Responsibilities

REPORTS TO:

The EHC Chief Medical Officer (CMO) reports to the EHC CEO as supervisor for practice issues. The CMO reports to the EMG CEO for employment issues.

ESSENTIAL JOB FUNCTIONS:

• Provides executive physician leadership for the Eskenazi Health Center system and its ambulatory clinical operations, aligning clinical strategy with organizational priorities and the HRSA-approved scope of project.
• Leads, develops, and supports chief physician executives, medical directors, physicians, and APPs; establishes expectations for professional practice, clinical performance, accountability, engagement, and leadership development.
• Oversee provider onboarding, mentoring, professional development, and performance processes in partnership with operational and Human Resources leaders.
• Partners with the Director of APP Services to support effective APP practice, integration, development, engagement, and collaboration across the care team.
• Provides physician leadership in assessing clinical workforce capacity, composition, and deployment based on patient population size, demographics, health needs, access requirements, and the HRSA-approved scope of project.
• Supports delivery of required and approved additional clinical services within the HRSA-approved scope of project and collaborates with executive and operational leadership to promote appropriate clinical capacity, access, and continuity across health center sites and services.
• Leads clinical strategy for population health and value-based care, using quality, utilization, access, and clinical performance data to identify opportunities for improvement.
• Provides physician leadership for access to care and ambulatory care redesign, including efficient team-based care models and effective use of provider capacity.
• Provides clinical leadership for telehealth strategy, oversight, and integration into ambulatory care delivery.
• Advances integration of primary care and behavioral health services in partnership with Eskenazi Mental Health and other organizational leaders.
• Collaborates with specialty care and hospital-based services to improve referrals, communication, transitions, continuity, and timely access to care.
• Provides physician leadership for the Health Center clinical Quality Improvement/Quality Assurance (QI/QA) program in partnership with the Chief Quality Officer and other designated leaders, consistent with board-approved policies and established enterprise quality structures.
• Supports implementation of QI/QA operating procedures and periodic clinical assessments addressing quality and utilization of services, evidence-based clinical guidelines and standards of care, patient safety and adverse events, patient experience and satisfaction, and clinically related patient concerns and grievances.

Job Requirements

• Leads or participates in periodic clinical review of quality, utilization, access, population health outcomes, provider adherence to clinical standards, and other clinical performance measures; supports implementation and monitoring of improvement actions when indicated.
• Partners with enterprise leaders responsible for patient safety, risk management, regulatory compliance, credentialing, and medical staff affairs, recognizing those functions as shared organizational partnerships rather than independent areas of CMO ownership.
• Develops, recommends, and supports implementation of clinical policies, protocols, and standards within the Health Center and ambulatory scope in coordination with appropriate enterprise leaders.
• Collaborates across Eskenazi Health, Eskenazi Medical Group, Eskenazi Health Center, and Eskenazi Mental Health to strengthen coordination of clinical strategy, operations, and care delivery.
• Represents the organization in partnerships with Managed Care Entities (MCEs) and other external organizations to advance population health, value-based care, access, and community health priorities.
• Serves as a senior physician voice in organizational planning, change management, and strategic initiatives affecting ambulatory care and the provider workforce.

Knowledge, Skills & Abilities

• Committed to EMG's mission, values, and PRIDE principles.
• Strong physician-executive leadership skills with the ability to lead through collaboration in a complex, matrixed health care environment.
• Demonstrated ability to lead and develop physicians, APPs, medical directors, and other clinical leaders.
• Demonstrated knowledge of federal requirements applicable to FQHC operations and experience with quality management, utilization management, patient safety, provider performance, and clinical workforce leadership.
• Ability to analyze and communicate clinical, quality, utilization, access, and performance data to guide decisions and improvement.
• Excellent interpersonal, communication, presentation, and change leadership skills; approachable, respectful, and effective with diverse stakeholders.
• Aptitude for building sustainable clinical processes, improving care models, and leading cross-functional initiatives.
• Ability to travel on occasion to represent the organization in various settings.

Minimum Qualifications, Training, and Experience

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree from an accredited institution.
• Active license to practice medicine in Indiana, or eligibility to obtain Indiana licensure.
• Board certification in a primary care specialty or other relevant specialty preferred.
• Substantial clinical practice experience with progressive physician leadership and medical management responsibility; ambulatory and/or FQHC leadership experience strongly preferred.
• Demonstrated knowledge of federal requirements applicable to FQHC operations and experience with quality management, utilization management, patient safety, and provider performance.
• Demonstrated results-oriented leadership, sound judgment, problem-solving, planning, organization, and ability to work effectively in sensitive or complex situations.
• Master's degree in Business Administration, Health Care Administration, Public Health, or a related field preferred.

Eskenazi Health has been named to Becker's Hospital Review's 2018 list of "150 Great Places to Work In Health Care." This is the 3rd year in a row now that EH has received this honor.