Chief Maintenance Engineer

Sincere Hospitality; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Vacation and Paid Time Off

Hotel discounts at brand properties

Holiday Pay

Birthday Pay: A full paid day on your

Job summary

Sincere Hospitality is actively seeking a Chief Maintenance Engineer to safeguard the safety, functionality, and aesthetic of our Austin hotel. You will lead preventive programs and collaborate with departments to uphold top facility standards.

This role reports to the General Manager and drives essential maintenance initiatives. Responsibilities include supervising maintenance staff, managing records and inspections, and ensuring guest comfort through proactive problem solving and cost

Qualifications

• High School diploma or GED required.
• Proficiency in Microsoft Office programs.
• HVAC or CPO certifications preferred.
• Must be available to work morning shifts.
• Must be available to work on weekends & holidays.
• Must be available to work on-call in case of emergency.

Responsibilities

• Greet guests warmly and provide quality service.
• Oversee maintenance and repair of hotel facilities to ensure guest satisfaction.
• Implement preventive maintenance like property walks and room PMing.
• Maintain and organize maintenance closets and inventory.
• Respond promptly to guest complaints and emergencies.
• Coordinate with other departments to uphold safety and standards.

Skills

Microsoft Office

HVAC Certification

CPO Certification

Morning shifts

Weekend & holidays availability

On-call availability

Education

High School Diploma or GED

Job description

Sincere Hospitality is actively hiring for a Chief Maintenance Engineer

Who we are

Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

Who you are

Do you find it easy to take things apart and put them back together? Do you understand the importance of keeping things in tip-top shape? Do you enjoy solving problems and being everyone's hero? If you relate to any of these qualities, this could be the fulfilling job you are looking for!

Benefits

We are proud to offer competitive wages and the following benefits for full-time and part-time employees:

• Vacation and Paid Time Off
• Hotel discounts at brand properties
• Holiday Pay
• Birthday Pay: A full paid day on your birthday!

Job Summary

As the Chief Maintenance Engineer, you play a pivotal role in ensuring the safety, functionality, and aesthetic appeal of our hotel. Your responsibilities extend beyond routine maintenance to strategic planning and collaboration with other departments to uphold the highest standards in facility management. This position reports to the General Manager.

Your day-to-day

The Essential Functions, Job Responsibilities, and Supervisory Responsibilities for this position make up your day-to-day. They include the following tasks below:

1. Essential Functions
   • Warmly and professionally greets all guests and ensures quality service.
   • Oversee the maintenance and repair of all hotel facilities, including guest rooms, common areas, and external spaces to ensure guest satisfaction and non-repeat issues.
   • Implement preventive maintenance processes such as Property Walks and Room PMing to enhance the longevity of equipment and systems.
   • Demonstrate expertise and attention-to-detail in performing tasks such as painting, sheet rock repair, carpet repair, furniture touch-ups, property walks and so on.
   • Maintain, clean and stock the maintenance closets and carts, contributing to an organized and efficient work environment where each item has a place and is accounted for.
   • Respects guest privacy, including guest belongings, with a high degree of integrity.
   • Respond promptly to escalated guest complaints, maintenance issues, and emergency maintenance issues.
2. Job Responsibilities
   • Monitor guest satisfaction processes and feedback through online surveys.
   • Conduct regular inspections and safety training to ensure that maintenance work meets or exceeds established quality standards.
   • Maintain accurate records of maintenance activities, repairs, and equipment status in the hotel system (Quore) through the use of daily, weekly, monthly, and annual task lists. For example, fire panel and elevator inspections.
   • Provide training or guidance to the team to ensure consistency and care with regard to maintenance issues, equipment, operations procedures, and safety standards.
   • Collaborate with team members to gather as much information as possible when maintenance issues occur and find solutions to prevent recurring problems.
   • Identify cost-saving opportunities without compromising the quality of maintenance services.
3. Supervisory Responsibilities
   • Help coordinate and oversee all department operations, ensuring quality service and optimum efficiency is provided within the established business plan and budget.
   • Collaborate with the management team to develop and manage the maintenance budget.
   • Maintain inventory, purchases supplies and coordinate services from outside vendors and manage these relationships.
   • Recruits, interviews, hires, and trains new maintenance staff.
   • Oversees the daily operations and scheduling of the department.
   • Oversees their direct reports performance and provides constructive and timely feedback and evaluations.
   • Handles discipline and termination of employees in accordance with hotel policy.

Qualifications

• High School Diploma or GED
• Proficiency in Microsoft Office programs
• Certifications such as HVAC or CPO preferred
• Must be available to work morning shifts
• Must be available to work on weekends & holidays
• Must be available to work on-call in case of emergency

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms.
• The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.

Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.