Chief Information Officer, UnitedHealthcare Operations & Experience

Davita Inc.; Minnetonka (MN); Remote; USD 200,000 - 300,000; Full time

Job summary

A leading healthcare organization is seeking a Chief Information Officer to provide strategic technology leadership. The role entails managing operations, driving innovation, and developing effective technology solutions that meet business objectives while fostering a diverse and inclusive environment.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Qualifications

• Disruptive thinker and proven success in technology solutions.
• Ability to manage budgets over $100M and lead global teams.
• Experience in delivering scalable technology solutions.

Responsibilities

• Develop technology-forward agenda aligned with business strategy.
• Lead technology decisions and manage financial budgets.
• Drive innovation and ensure implementation readiness.

Skills

Leadership

Collaboration

Innovation

Problem solving

Technical expertise

Education

Bachelor's or Master's degree in Technology or related field

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As Chief Information Officer for the Operations & Experience organization of UnitedHealthcare, you will be held accountable for providing vision and leadership for developing, implementing, uplifting and maintaining software and infrastructure to enable business and customer value. You will be part of the leadership team and be responsible for AI strategy, improving delivery efficiency, cost effectiveness, service quality, and supporting business development with a collaborative, customer-focused leadership style that works effectively across business units.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Understand the overall UnitedHealthcare (UHC) Operations & Experience business strategy and translate that strategy into a technology-forward agenda


• Develop key relationships across the business and contributing to business and technology strategy as a member of both the technology and business leadership teams


• In partnership with the UHC Operations & Experience leaders, develop, communicate, and implement short & long-range strategic plans in support of an integrated, innovative technology ecosystem


• Lead technology decisions, including, but not limited to hardware, software, infrastructure, staffing, services and support


• Actively participate in UHC Operations & Experience capital funding process and help make technology investment decisions (in partnership with business leaders)


• Manage the financial budget for technology services in alignment with business strategy


• Ensure implementation readiness and enhance operational processes to increase efficiencies


• Drive innovation solutions to business challenges and apply technology best practices


• Select and implement suitable technology to streamline internal operations and help optimize their strategic benefits


• Leverage a nimble, flexible, responsive and customer-centric technology model to execute the end-to-end process of delivering information services, support and technologies to both internal and external customers


• Partner and guide cross-functional teams to ensure successful delivery of solutions from concept through launch


• Ensure a disciplined software engineering process using Agile methods & a DevOps model


• Lead technology integration and simplification initiatives on an ongoing basis


• Provide an end-to-end constituent experience that exceeds expectations


• Identify and mentor technology leaders and maintain a high-performance team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Disruptive thinker, willing to challenge conventional and siloed thinking, drive change and offer a different viewpoint


• Demonstrated success leveraging innovative technology to meet business objectives


• Proven ability to operate and effectively navigate in a highly complex, matrixed environment with a high level of collaboration


• Ability to build effective working relationships with executives and key business partners to drive change agendas that transform the organization


• Track record of successful collaboration with business executives on business strategy and capital planning processes


• Progressive talent management experience with proven ability to successfully recruit, hire, develop and retain top talent


• Demonstrated success influencing c-Suite stakeholders


• Experience leading global teams of 1k+ people with a focus on collaboration & development


• Ability to build the right team, focus people and model/demand integrity


• Track record of delivering scalable and highly-available systems using Agile methods and a DevOps model


• Proven ability to deliver technology systems like a product with important capability additions to meet internal and external customer needs


• Knowledgeable of security issues and associated technologies to securely protect our assets


• Well versed in emerging tools to enable automation of business processes, including AI/ML


• Broad technology experience, including complex systems integration expertise


• Experience leveraging shared technology services in a global organization


• Results-oriented individual with strong influencing, problem solving and negotiation skills


• Resilience and curiosity

Preferred Qualifications:

• Direct-to-consumer (B2C) technology solutions expertise


• Experience working with the UnitedHealthcare Operations business


• Experience managing budgets of $100M+

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.