Chief Information Officer (Director II)

City of Portland; Portland (OR); Hybrid; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a visionary Chief Information Officer to lead their technology services. This role involves overseeing a large team and managing a substantial budget while driving innovation and strategic direction for IT systems. The ideal candidate will champion digital transformation, ensure compliance with governance standards, and foster an inclusive workplace culture. This position offers a unique opportunity to make a significant impact on technology operations within a dynamic environment, where your leadership will enhance service delivery and operational efficiency. If you're ready to take on this challenge and lead transformative initiatives, this role is for you.

Qualifications

• 8+ years of experience in managing complex IT operations and strategic planning.
• Proven track record in cybersecurity and enterprise-level systems management.

Responsibilities

• Lead technology governance and set strategic direction for IT systems.
• Oversee budget development and administration for technology services.

Skills

IT operations management

Strategic planning

Service delivery

Cybersecurity

Budget management

Stakeholder engagement

Change management

Policy framework development

Education

Bachelor's degree in related field

Professional certification in related field

Job description

This position is exempt from Civil Service and is an "At Will" position. It serves at the discretion of the hiring authority, subject to the City of Portland Human Resources Administrative Rules and the Portland City Charter and Code.

Job Appointment: Full time, At-Will

Work Schedule: Monday – Friday, 8am – 5pm. Work hours will vary to meet business needs.

Work Location: This is a manager/supervisor position. Beginning in April 2025, all City of Portland manager and supervisor positions will be expected to report to their worksites full time. In-person work will be conducted at The Portland Building, 1120 SW 5th Avenue, Portland, OR, 97204. Alternate schedules may be available, but the typical work schedule is Monday through Friday, with occasional after-hours work required to support critical projects or address system issues. Remote workdays remain an option, to accommodate travel, or occasionally focus on major work projects. Remote work must be performed within Oregon or Washington.

Benefits: Please check our benefit tab for an overview of benefits for this position.

Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter, résumé and an equity statement.

About The Bureau of Technology Services:

The Bureau of Technology Services (BTS) is the City’s in-house information technology service provider, supporting technology needs for more than 8,600 City employees. The bureau provides effective, innovative, reliable and secure technology services. BTS is the City’s leader in policy setting, management and strategic planning for the use of computer, data, radio, video and telecommunications technologies to support the delivery of effective government services to the City and its regional partners.

About the Director Position:

The Chief Information Officer (CIO/Director II) will report directly to the Deputy City Administrator for the City Operations Service Area. The CIO will lead a team of more than 275 professionals and manage a fiscal year 2025-2026 operating budget of nearly $144 million.

The Chief Information Officer (CIO) provides visionary leadership, governance, and strategic direction for all IT systems and infrastructure at the City of Portland. This role requires a forward-thinking leader who champions change and cultivates a culture of continuous improvement.

Essential Functions of the Chief Information Officer include:

Lead Technology Governance: Create and uphold standards for how technology is governed within the City of Portland by setting strategic direction and ensuring compliance and alignment between technology and City goals and core values.

Executive Direction: Carry out long-range strategic planning and IT governance, financial management, and administration of City and bureau policies, procedures, programs, goals, and objectives.

Inclusive Leadership: Provide leadership to attract, develop, and retain diverse, highly competent, service-oriented staff that support the City's mission, objectives, and goals.

Champion Digital Transformation: Identify and implement emerging technologies to drive business innovation and competitiveness.

Strategic Technology Investments: Facilitate and execute technology investments that lead to enterprise efficiencies and streamlined services.

Budget and Financial Expertise: Oversee the development and administration of the Bureau of Technology Services’ budget.

Strong Cybersecurity Acumen: Develop strategies to protect critical data and technology systems.

Collaborative Partnership: Serve as a key representative of the City and Bureau of Technology Services by engaging with stakeholders and jurisdictional partners.

Results Driven: Operationalize the use of technology to deliver critical services to City bureaus, programs and offices and Portland residents.

Change Management: Foster a culture of innovation and lead organizational change initiatives.

The successful candidate must be able to pass a comprehensive police background investigation.

Applicants should specifically address and demonstrate in their cover letter and résumé how their education, training, and/or experience meet each of the following minimum qualifications:

1. Eight (8) years of progressively responsible experience in managing complex IT operations, strategic planning, service delivery, cybersecurity, and enterprise-level systems in a large, multifaceted organization, preferably in the public sector.
2. Experience developing and implementing long-range strategic plans, governance structures, and policy frameworks.
3. Experience developing, managing, and administering large-scale budgets.
4. Experience creating and maintaining equitable and inclusive workplace practices.
5. Experience building and maintaining trusted relationships with internal and external stakeholders.
6. Knowledge of relevant federal, state, and local laws, policies, and ordinances impacting IT governance and data environments.

Applicants must also:

• Be able to pass a comprehensive police background investigation.

Although not required, you may have:

• Bachelor’s degree from an accredited college or university in a related field.
• Professional certification in a related field.

Required Application Materials:

• Résumé
• Cover Letter
• Answer to four (4) Supplemental Questions
• Equity Statement

Equity Commitment:

For those applicants who meet the qualifications of this position, in accordance with the adoption of the Charles Jordan Standard and the City of Portland's commitment to equity, the highest qualified minority candidate, highest qualified woman, and highest qualified candidate who identifies as a person with a disability will be included in the final interview process.

Application Tips:

• Your cover letter should include details describing your education, training and/or experience.
• Your resume should support the details described in your cover letter.

Do not attach materials not requested.

All completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.