Chief Information Officer

NU Advisory Partners; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

NU Advisory Partners has been retained to lead the search for a Chief Information Officer for a growing, mid-market company. As a member of the executive team, this leader will shape what the technology organization becomes, shifting it from a support function into a source of competitive advantage across sales, operations, and decision-making.

The ideal candidate is a change leader who knows what a top-performing IT function looks like and has the energy to build one.

Qualifications

• A track record of building or transforming an enterprise technology function, ideally through rapid growth, a change in ownership, or an acquisition, including post-deal systems integration.
• Proven results from AI tools running in production, with measurable gains in output and business performance.
• Deep background in enterprise applications and platform strategy, including large ERP and CRM programs.
• Experience building or leading software engineering teams with modern practices.
• Experience designing commercial technology in a B2B environment.
• Working knowledge of data privacy and compliance frameworks.
• Comfortable with ambiguity and urgency, with a clear preference for transformation over maintaining the status quo.
• A strong communicator who pairs new process with a compelling story and brings skeptical stakeholders along.
• Technical depth paired with the credibility to partner with the CEO, CFO, and functional leaders.
• Entrepreneurial and curious about what AI makes newly possible.
• Experience in both a larger, mature organization and a leaner, high-growth one is a plus.

Responsibilities

• Partner with the CEO and fellow executives on where technology can accelerate growth, and where it introduces risk
• Lay out a multi-year architecture and roadmap that pulls fragmented systems and data into one coherent platform
• Build commercial technology, including CRM, customer data, and marketing and sales tools, as an integrated system that helps the revenue team win and expand accounts
• Lead major ERP and CRM implementations through to full adoption, and set content and knowledge management strategy for customer-facing teams
• Create a single, reliable view of customers, along with the digital channels that let them engage with the company easily
• Make AI part of how the company runs, from infrastructure and tooling to assistants embedded in every function, supported by training and clear governance
• Transform an engineering culture and model so the team can build custom solutions when AI-assisted development makes building a better choice than buying
• Modernize operational and back-office systems, and introduce disciplined planning and governance for technology spend
• Own security, privacy, resilience, and third-party risk, and create a quick approval path for new tools so teams adopt them safely
• Develop a lean, high-caliber IT team, shifting work from contractors toward a stronger permanent staff

Job description

NU Advisory Partners has been retained to lead the search for a Chief Information Officer for a growing, mid-market company. As a member of the executive team, this leader will shape what the technology organization becomes, shifting it from a support function into a source of competitive advantage across sales, operations, and decision-making. The ideal candidate is a change leader who knows what a top-performing IT function looks like and has the energy to build one.

Key Responsibilities

• Partner with the CEO and fellow executives on where technology can accelerate growth, and where it introduces risk
• Lay out a multi-year architecture and roadmap that pulls fragmented systems and data into one coherent platform
• Build commercial technology, including CRM, customer data, and marketing and sales tools, as an integrated system that helps the revenue team win and expand accounts
• Lead major ERP and CRM implementations through to full adoption, and set content and knowledge management strategy for customer-facing teams
• Create a single, reliable view of customers, along with the digital channels that let them engage with the company easily
• Make AI part of how the company runs, from infrastructure and tooling to assistants embedded in every function, supported by training and clear governance
• Transform an engineering culture and model so the team can build custom solutions when AI-assisted development makes building a better choice than buying
• Modernize operational and back-office systems, and introduce disciplined planning and governance for technology spend
• Own security, privacy, resilience, and third-party risk, and create a quick approval path for new tools so teams adopt them safely
• Develop a lean, high-caliber IT team, shifting work from contractors toward a stronger permanent staff

Qualifications & Experience

• A track record of building or transforming an enterprise technology function, ideally through rapid growth, a change in ownership, or an acquisition, including post-deal systems integration
• Proven results from AI tools running in production, with measurable gains in output and business performance
• Deep background in enterprise applications and platform strategy, including large ERP and CRM programs
• Experience building or leading software engineering teams with modern practices
• Experience designing commercial technology in a B2B environment
• Working knowledge of data privacy and compliance frameworks
• Comfortable with ambiguity and urgency, with a clear preference for transformation over maintaining the status quo
• A strong communicator who pairs new process with a compelling story and brings skeptical stakeholders along
• Technical depth paired with the credibility to partner with the CEO, CFO, and functional leaders
• Entrepreneurial and curious about what AI makes newly possible
• Experience in both a larger, mature organization and a leaner, high-growth one is a plus