Chief Human Resources Officer (Managed Services)

CampusWorks; Madison (NJ); On-site; USD 155,000 - 165,000; Full time

Job summary

A leading HR consulting firm is seeking a Chief Human Resources Officer to drive strategic HR leadership and transformation. This role requires extensive experience in higher education, with responsibilities for aligning HR strategy, enhancing service delivery, and building strong relationships within the campus community. Candidates should have over 10 years of HR leadership experience, including five in a higher education environment. The position offers a competitive salary range of $155,000 - $165,000 and benefits including a profit-sharing program.

Benefits

Medical, dental, and vision coverage

401k retirement plan

Professional development opportunities

Qualifications

• 10+ years of progressive HR leadership experience, including 5 years as head of HR in a college or university setting.
• Proven expertise in transforming HR services within higher education.
• Exceptional leadership and communication skills.

Responsibilities

• Develop and execute a comprehensive HR Strategic Plan.
• Implement scalable HR systems for efficiency and compliance.
• Lead the institution through complex organizational change.

Skills

Strategic HR leadership

HR transformation

Change management

Operational stewardship

Team leadership

Education

Bachelor’s degree in Human Resources, Business Administration, or related field

Master’s degree in Human Resources or related field (preferred)

Tools

HR Management Systems (HCM, ATS)

Payroll/benefits platforms

Job description

Overview

CampusWorks is seeking a strategic, customer-focused HR leader to lead the strategic and tactical human resources activities and systems onsite at our partner institution.

The Chief Human Resources Officer (CHRO) is responsible for aligning HR strategy with institutional goals, transforming HR services to enhance operational maturity, and developing strong relationships across the campus community. This role requires deep knowledge of higher education operations, HR systems, and compliance, coupled with the expertise to lead HR teams and initiatives effectively. Serving as both a hands-on HR executive and trusted consultant, the CHRO manages the client relationship onsite while maintaining strong connections with CampusWorks. This leader drives HR best practices to improve service delivery, employee experience, and institutional alignment.

Key Responsibilities

• Strategic HR Leadership
  • Lead HR planning and alignment by developing and executing a comprehensive HR Strategic Plan in alignment with institutional priorities.
  • Build and maintain strong relationships with institutional leadership, senior management, faculty, and staff to ensure trust and alignment between HR and the rest of the institution.
  • Provide counsel on workforce planning, organizational design, and employee relations.
• HR Transformation & Service Delivery
  • Implement scalable HR systems, policies, and processes that improve efficiency, compliance, and employee engagement.
  • Lead transformation initiatives to modernize HR service delivery, drawing on experience in higher education.
  • Oversee HR operations, including recruitment, onboarding, performance management, employee relations, benefits, compliance, and talent development.
• Change Management & Stakeholder Engagement
  • Serve as a change leader, guiding the institution through complex organizational change and cultural transformation.
  • Partner with institutional committees and governance structures to ensure HR initiatives are aligned, approved, and prioritized appropriately.
  • Build employee engagement strategies that foster a culture of trust, accountability, and inclusion.
• Operational & Compliance Stewardship
  • Act as a good steward of institutional budgets and resources, delivering HR initiatives with measurable ROI.
  • Ensure compliance with local, state, and federal employment regulations as well as institutional policies.
  • Provide leadership in vendor negotiations and partnerships related to HR services and technology.
• Team Leadership
  • Lead and develop an HR team of professional staff, ensuring high performance, collaboration, and service excellence.
  • Mentor institutional HR professionals and build capacity for sustainable success.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 10+ years of progressive HR leadership experience with at least 5 years serving as the head of HR in a college or university setting.
• Proven expertise in transforming HR services and delivery within higher education.
• Deep understanding of HR systems (HCM, ATS, payroll/benefits platforms) and compliance requirements.
• Demonstrated experience leading organizational change and driving cultural transformation.
• Exceptional leadership traits and highly effective oral and written communication skills.
• Ability to navigate a politically sensitive environment with multiple constituencies and competing goals.
• Demonstrated agility to respond to shifting institutional priorities.

Preferred

• Master’s degree in Human Resources, Business Administration, or related field.
• SPHR, SHRM-SCP, or equivalent senior HR certification.
• Experience with or knowledge of HR service delivery best practices.
• Experience in ERP optimization and HR technology implementation.

Compensation & Benefits

Salary: $155,000 - $165,000 a year. The estimated base salary range for this job is $155,000 - $165,000. The range represents a good faith estimate of the range that CampusWorks reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to skill sets; experience and training; licensure and certifications; required travel; and other business, contractual, and organizational needs.

The job is eligible to participate in CampusWorks’ annual profit-sharing program and benefits offerings, including medical, dental and vision coverage, 401k retirement plan, and other health and wellness plans. The salary range information is provided in accordance with salary transparency laws that are currently in effect and may be updated in the future.

What You Can Expect from Us

At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career.

Our employees enjoy:

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm, provides its employees with an opportunity to work onsite and remotely with our clients across the United States and in Canada. With the nature of our clients’ work evolving quickly, we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients.

A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.

A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.

Flexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.

A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.

Our culture and values We value the unique backgrounds, experiences, and perspectives each CampusWorker brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk! If you’re a close but not exact match with the description, we hope you’ll still consider applying.

About CampusWorks

Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.

Want to learn more about life at CampusWorks? Visit the About CampusWorks page to see how we empower Higher Education to reach its full potential.

Notice to External Agencies

We kindly request that you refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. Any candidates sent without a signed agreement in place will not be considered as submissions.

Equal Employment Opportunity

CampusWorks, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or other protected statuses in accordance with applicable federal, state, and local laws.

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