Chief Executive Officer (CEO) - Crestwyn Behavioral Health

Harboroaks; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Job summary

An established industry player in behavioral healthcare is seeking a dynamic Chief Executive Officer to lead their facility in Memphis. The role involves managing operations, ensuring high-quality care, and fostering a culture of safety and innovation. The ideal candidate will possess strong leadership skills, financial acumen, and a passion for mental health and addiction treatment. This position offers the opportunity to make a significant impact on patient care and community health while working in a supportive and collaborative environment. If you are a visionary leader ready to drive change and enhance service excellence, this is the perfect role for you.

Qualifications

• 3-5 years in senior leadership or CEO role in behavioral health.
• Strong knowledge of facility administration and clinical operations.

Responsibilities

• Lead day-to-day operations and ensure high-quality patient care.
• Develop a culture of safety and compliance in the facility.
• Build community networks and enhance organizational reputation.

Skills

Leadership

Communication Skills

Problem-Solving

Financial Acumen

Organizational Skills

Empathy

Strategic Thinking

Education

Bachelor's degree in Business Administration or related field

Master's degree in Healthcare Administration or related field

Job description

Overview

Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of 250 plus behavioral healthcare facilities with approximately 11,100 beds in 39 states and Puerto Rico. With more than 23,000 employees serving approximately 75,000 patients daily, Acadia is the largest stand-alone behavioral health company in the U.S.

Acadia Healthcare’s purpose is to Lead Care With Light and our mission is to be a world-class organization that sets the standard for excellence in the treatment of mental health and addiction concerns. We strive to maintain our standing as a thought leader in the behavioral healthcare industry, providing treatment that is synonymous with compassion.

Chief Executive Officer (CEO) Crestwyn Behavioral Health

Crestwyn Behavioral Health, a 80-bed inpatient psychiatric hospital in Memphis, TN, is seeking a Chief Executive Officer (CEO) to lead our team in delivering high-quality mental health and addiction treatment. Our facility provides comprehensive inpatient and outpatient services for adolescents and adults, offering specialized treatment for mood disorders, trauma, substance use, and co-occurring conditions.

Responsibilities

Job Duties/Responsibilities:

The successful Chief Executive Officer candidate will:

• Be instrumental in developing a culture that emphasizes high quality care and patient safety.
• Manage day-to-day operations and staff to achieve objectives in key performance areas:
• Effective patient care outcomes
• Appropriate fiscal management
• Maintenance of licensure, accreditation and other regulatory criteria
• Implementation of focused business development processes
• Medical staff compliance with regulatory and accreditation guidelines
• Organize the day-to-day management and operation of the facility through departmentalization, delegation, and alignment of responsibilities to meet patient care and business objectives.
• Create and maintain a network of local constituency groups including government agencies, local businesses, affiliate health providers, and the surrounding community.
• Appraise leadership team performance, assess competencies, and provide coaching/corrective action as appropriate under the direction of the governing body.
• Ensure participation of staff in facility/program-wide in-service and continuing education programs, including those specific to the treatment of adults, seniors, adolescents, and families.
• Recruit allied health professionals and psychiatrists to increase the scope of service offerings.
• Work with corporate contracting team to manage and direct contract negotiations and compliance with the commercial payer community.
• Lead development of continuum of care to include comprehensive outpatient services and community-based programs.
• Serve as the final authority for resolution of staff performance concerns and performance improvement activities.
• Attend and chair periodic meetings with the governing body, medical staff, executive management team, and other departments.
• Abide by all company policies and procedures and operate with the highest personal integrity and professionalism.
• Remain current in all national healthcare-based initiatives through participation in relevant organizations.
• Ensure an effective survey readiness plan is always active including a comprehensive auditing plan and corrective actions.
• Ensure adherence to the Corporate Compliance program including timely follow-up with reported compliance issues.
• Confirm and lead accurate Governing Board reporting and quarterly calls.
• Guarantee prompt, thorough follow-up of any patient safety issues.
• Ensure appropriate support for QAPI activities including resources and training.
• Consistently demonstrate high leadership skills resulting in efficient planning, development, and implementation.
• Identify critical issues and maintain a deep understanding of the marketplace and broad forces affecting the organization.
• Manage performance to the budget and financial goals.
• Support the executive team to achieve goals and objectives that fulfill the mission and vision.

Key Responsibilities:

• Enhance the reputation of the organization within the community regarding mental health and addiction treatment.
• Establish credibility among leadership, staff nurses, medical staff, and nursing leadership.
• Ensure the facility is financially sound with a positive operating margin.
• Increase occupancy, payor mix, and customer satisfaction.
• Shift the culture toward innovation and revenue diversification.
• Promote a culture of diversity, equity, inclusiveness, transparency, and collaboration.
• Build a culture focused on performance improvement and service excellence.
• Develop a clear strategy for the organization to be seen as the voice for mental health and addiction treatment in the U.S.

Qualifications

Education/Certification:

• Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Marketing, Clinical Discipline, or related discipline is required. A Master's degree in health care administration, business administration, Clinical Discipline or related field is preferred.

Knowledge and Work Experience:

• Minimum of three to five years of experience in senior leadership or CEO role in a behavioral health, acute care, and/or managed care environment.
• Demonstrates thorough knowledge of facility administration and clinical operations.
• Must manage multiple tasks/projects simultaneously within inflexible timeframes.
• Self-directed with effective communication and problem-solving skills.
• Ability to maintain confidentiality with sensitive data.
• Excellent people skills with the ability to interact effectively with individuals at all levels.
• Strong organizational skills and attention to detail.
• Knowledge of state and federal laws governing mental health and addiction treatment.
• Capable of working within established policies and procedures.
• A transformational leader with Hospital Administrator experience or in a similarly visible leadership position.
• Strong financial acumen and business orientation.
• History of developing high-performing teams.
• Experience working with HR to develop succession plans.
• English sufficient to provide and receive instructions.

Personal Characteristics:

• Passion for and alignment with the mission; empathy toward those in crisis.
• Honest individual with integrity who leads with empathy, trust, and transparency.
• Visible, inspiring leader who is self-aware and collaborates across the organization.
• Innovative leader capable of leveraging technology to advance the organization.
• Engaged leader who acts with courage and makes complex decisions.
• Exceptional communicator with high emotional intelligence.
• Promotes a culture of accountability.
• Commitment to advance Diversity, Equity, and Inclusion initiatives.
• Highly strategic with strong execution skills.