Chief Engineer E

Crescent Hotels & Resorts; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Crescent Hotels & Resorts seeks a skilled Maintenance Manager to oversee hotel-wide mechanical and electrical systems, ensure preventative maintenance programs, and supervise maintenance staff. You will coordinate with department heads, respond to guest issues, and uphold Crescent’s safety and quality standards.

Based in Baltimore, MD, the role reports to the General Manager and participates in the annual capital plan and energy efficiency initiatives.

Responsibilities

• Interview, hire, train, evaluate performance, resolve problems, communicate openly, and enforce discipline when needed.
• Troubleshoot and repair HVAC, plumbing, and other hotel mechanical/electrical systems.
• Perform preventative maintenance on a scheduled basis.
• Respond to guest questions, complaints, and requests to ensure guest satisfaction.
• Coordinate with department heads to address maintenance needs and ensure timely responses.
• Service the hotel pool and manage chemical levels and filters; document maintenance requests and logs.
• Maintain exterior areas and curb appeal (snow removal, lawn care, painting, gardening).
• Adhere to franchise standards and address inspection deficiencies.
• Coordinate service contracts and oversee Crescent's preventative maintenance programs and room care initiatives.
• Assist General Manager with capital planning and participate in Safety/Energy initiatives.

Job description

Description

REPORTS TO: General Manager

ESSENTIAL JOB FUNCTIONS:

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform preventative maintenance assignments on a scheduled basis.
• Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, and gardening).
• Maintain franchise standards and follow-up on inspection deficiencies.
• Coordinate compliance of service contracts.
• Implements and maintains Crescent's preventative maintenance program.
• Implement and maintain Crescent's room care programs.
• Implement and maintain Crescent's engineering department minimum standards.
• Assist General Manager with annual Capital Plan development.
• Actively participate in Crescent's Safety Plan and energy improvements.
• Communicate both verbally and in writing to provide clear direction to sta

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.