Chief Engineer

The Crescent Hotels Group; Scottsdale (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Hotel discounts

Career growth opportunities

Positive work environment

Job summary

The Crescent Hotels Group seeks an experienced Chief Engineer for a busy property in Old Town Scottsdale. You will supervise preventive maintenance, monitor life safety systems, and administer the engineering department to protect assets and guests.

You will lead a team across HVAC, electrical, plumbing and grounds, coordinate with the General Manager on capital plans, and uphold Crescent’s standards while maintaining safe, efficient operations.

Qualifications

• Ability to communicate in English.
• Self-starter with leadership and teamwork.
• Professional appearance and demeanor at all times.
• Able to communicate well with guests and colleagues.
• Willingness to pitch in and help as needed.

Responsibilities

• Interview, hire, train, evaluate technicians and provide guidance.
• Troubleshoot and repair malfunctions in HVAC, electrical, plumbing and other systems.
• Perform preventative maintenance on scheduled basis.
• Address guest questions, complaints and requests to ensure satisfaction.
• Coordinate maintenance needs with hotel department heads for timely response.
• Service the pool and maintain chemical levels and filters; complete logs.
• Maintain exterior upkeep and curb appeal, including grounds and painting.
• Ensure compliance with Crescent standards and follow-up on inspections.

Skills

English communication

Team leadership

Guest service

Problem solving

Safety awareness

Job description

Description

Are you an experienced chief engineer seeking your next journey at a busy property in Old Town Scottsdale? You have come to the right place! The Aloft Scottsdale is seeking their next Chief Engineer to make their mark!

As Chief Engineer your main tasks will be to supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state and national codes and regulations to protect assets, guests and associates. You will be responsible for the preventative maintenance and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds, swimming pool, etc. as defined by Crescent and brand standards. As well as other tasks as directed.

What will you be doing?

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform preventative maintenance assignments on a scheduled basis.
• Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
• Service the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and “curb appeal” (e.g., snow removal, lawn care, painting, and gardening).
• Maintain franchise standards and follow-up on inspection deficiencies.
• Coordinate compliance of service contracts.
• Implement and maintain Crescent’s preventative maintenance program.
• Implement and maintain Crescent’s room care programs.
• Implement and maintain Crescent’s engineering department minimum standards.
• Assist General Manager with annual Capital Plan development.
• Actively participate in Crescent’s Safety Plan and energy improvements.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

What experience do you need?

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
• Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Must be willing and able to be responsive to complaints about maintenance.

Why do you want to work here?

• Competitive pay
• Great associate benefits including health insurance for both full time and part time employees
• Upbeat and positive work environment
• Career growth opportunities
• Hotel discounts

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts