Chief Digital Officer

RiseMe; Greenville (NC); On-site; USD 180,000 - 280,000; Full time

Job summary

AgCarolina Farm Credit, headquartered in North Carolina, seeks a Chief Digital Officer to lead organization-wide transformation, advance digital, data, AI, automation, and technology capabilities, and strengthen performance in a regulated financial services cooperative.

The CDO will coordinate across the executive leadership team to translate enterprise strategy into a portfolio of initiatives, establish governance, and drive ongoing improvement with measurable outcomes for members and employees.

Qualifications

• Experience leading enterprise transformation in regulated environments.
• Proven ability to translate strategy into prioritized initiatives and measurable outcomes.
• Strong governance, risk management, and regulatory understanding.

Responsibilities

• Lead enterprise transformation vision, roadmap, governance, and continuous improvement.
• Translate strategy into prioritized initiatives, owners, milestones, and resources.
• Redesign critical business processes to improve speed, quality, and efficiency.
• Provide executive leadership for use of digital capabilities, data, AI, automation, and technology.
• Oversee technology operations, infrastructure, systems, architecture, cybersecurity, resilience, and vendor management.
• Establish governance, execution, performance reporting, benefits realization, and change adoption.
• Serve as enterprise integrator across units for alignment on priorities and resources.

Skills

Executive leadership

Enterprise transformation

Strategy execution

Change management

Regulatory knowledge

Education

Bachelor’s degree

Advanced degree preferred

Tools

Cybersecurity

IT operations oversight

Job description

AgCarolina Farm Credit is seeking a strategic, enterprise-minded Chief Digital Officer to lead organization-wide transformation, strengthen execution of strategic priorities, and advance digital, data, artificial intelligence, automation, technology, and continuous improvement capabilities across the Association.

Headquartered in Greenville, North Carolina, AgCarolina Farm Credit is a member-owned agricultural lending cooperative serving agriculture and rural communities across 46 counties in central, eastern, and southeastern North Carolina. As part of the nationwide Farm Credit System, AgCarolina combines the strength and resources of a national agricultural finance network with local ownership, decision-making, and relationships.

About the Role

Reporting to the President and Chief Executive Officer and serving as a member of the executive leadership team, the Chief Digital Officer will translate enterprise strategy into a coordinated portfolio of transformation initiatives. This newly created executive role will help establish AgCarolina’s transformation operating model, including governance, prioritization, decision rights, performance measures, and capabilities needed to sustain meaningful change over time.

The CDO will work across organizational boundaries to simplify how work gets done, improve member and employee experiences, strengthen operational performance, and support responsible modernization in a regulated, mission-driven cooperative environment.

Key Responsibilities

• Lead AgCarolina’s enterprise transformation vision, roadmap, governance framework, and continuous improvement approach.
• Partner with the CEO and executive leadership team to translate strategy into prioritized initiatives, accountable owners, milestones, resource requirements, and measurable outcomes.
• Redesign critical business processes to improve speed, quality, efficiency, member and employee experience, scalability, cost, and control.
• Provide executive leadership for the responsible use of digital capabilities, data, artificial intelligence, automation, and technology to improve business performance.
• Oversee technology operations, infrastructure, systems, architecture, cybersecurity, resilience, vendor management, and related capabilities.
• Establish disciplined practices for transformation governance, execution, performance reporting, benefits realization, risk alignment, and change adoption.
• Serve as an enterprise integrator across business units, functions, technologies, and stakeholders, building alignment around priorities, tradeoffs, resources, timing, and accountability.

Ideal Candidate Profile

The successful candidate will be an accomplished senior executive with experience leading significant enterprise transformation in a complex, regulated, financial services, agricultural finance, cooperative, or similarly sophisticated operating environment. This leader will bring strategic perspective, operational discipline, technology fluency, change leadership, and a demonstrated record of execution.

Qualifications

• Progressive executive or senior leadership experience in enterprise transformation, operations, strategy execution, technology, process improvement, or related disciplines.
• Success leading large-scale, cross-functional transformation programs from strategy through implementation and benefits realization.
• Experience redesigning complex business processes and building sustainable continuous improvement disciplines.
• Strong understanding of modern technology environments, digital transformation, data, AI, automation, cybersecurity, and technology risk.
• Experience overseeing or partnering closely with IT operations and infrastructure functions.
• Ability to develop business cases, prioritize investments, allocate resources, and measure transformation outcomes.
• Experience leading organizational change and building workforce readiness for major business and technology initiatives.
• Strong understanding of governance, risk management, regulatory expectations, and internal controls in a regulated environment.
• Ability to influence and align senior executives and stakeholders across organizational boundaries.
• Bachelor’s degree required; advanced degree or relevant executive/professional credentials preferred.

AgCarolina Farm Credit is the largest ag lending cooperative operating in North Carolina with a local presence throughout the territory. The Association has approximately $3.1 billion in gross loan volume, serving more than 6,000 members.

Our purpose at AgCarolina Farm Credit (ACA) is to serve the agricultural industry and our rural communities, yielding a more prosperous future for all. We are committed to providing constructive credit and financial services to grow the success of our members, one local relationship at a time.

We believe that an inclusive team of employees is the best way to serve our agricultural and agribusiness customers. AgCarolina refers to our diversity initiatives as inclusion initiatives. With inclusion, we seek to involve all employees, management team, and board in fostering an environment that encourages and acknowledges the positive contributions individuals from all backgrounds can make in the success of our organization. By embracing and leveraging our unique strengths we establish ourselves as a positive corporate citizen and an employer of choice.

We are committed to attracting and developing an outstanding team of employees and supporting each one to achieve his or her full potential. Our success at AgCarolina GROWS by:

• Growing our people and association
• Relationships built on respect, trust, and integrity
• Owning responsibility for our attitudes, actions, and job performance
• Welcoming everyone and treating them fairly
• Serving one another, members, and local communities

In addition to our Core Values, AgCarolina has established competencies for employees, leadership, and senior leadership positions. These competencies are designed to provide a clear picture of the daily actions one can take and develop over time to add value to the Association and enhance their professional growth.

Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.