Chief digital information officer (CDIO)
The American Physical Society (APS) is a nonprofit membership organization devoted to advancing and diffusing the knowledge of physics through its outstanding research journals and scientific meetings, as well as its education, outreach, advocacy, and international activities. APS represents 50,000 members, including physicists in academia, national laboratories, and industry in the United States and throughout the world.
Position Summary:
The chief digital information officer (CDIO) provides executive leadership for APS's enterprise technology, digital strategy, cybersecurity, data, artificial intelligence, and digital transformation initiatives. The CDIO partners closely with other executive leadership to leverage technology as a strategic enabler of APS's mission, creating exceptional digital experiences for members, authors, reviewers, volunteers, staff, and the broader physics community.
The CDIO is responsible not only for delivering secure and reliable technology operations, but also for driving innovation, modernizing business capabilities, improving organizational effectiveness, enhancing customer satisfaction, and ensuring APS fully realizes the value of emerging technologies. This leader develops enterprise digital strategy that aligns technology investments with APS's strategic priorities, including publications, meetings, membership, advocacy, education, and operational excellence for internal and external stakeholders.
The CDIOis responsible for:
Enterprise Digital Strategy
- Develop and execute APS's enterprise digital strategy aligned with organizational priorities.
- Serve as a strategic advisor to the CEO and senior leadership team (SLT) on technology, AI, data, cybersecurity, data privacy, and digital innovation.
- Translate business strategy into a multi-year digital roadmap with measurable outcomes.
- Ensure technology investments directly support organizational effectiveness and drive customer value.
- Establish and lead an enterprise technology governance model with clear decision rights, accountability, and consistent processes for proposing, evaluating, prioritizing, approving, and overseeing technology work.
- Maintain a transparent enterprise technology portfolio and roadmap. Document key decisions, assumptions, ownership, resources, expected outcomes, and delivery status.
Digital Transformation
- Lead enterprise-wide digital transformation initiatives that improve employee and customer experiences.
- Modernize business processes through automation, workflow redesign, and connected digital platforms.
- Support creation of a technology product owner model that meets business needs across APS.
- Champion user-centered design across internal and external digital experiences.
Artificial Intelligence & Emerging Technology
- Guide APS's enterprise AI strategy and maintain a governance framework.
- Identify opportunities to responsibly leverage AI to deliver value across the organization.
- Ensure policies for responsible AI use, privacy, and ethical implementation.
- Establish an enterprise AI context that creates sufficient guardrails to safeguard data and provides a rich information ecosystem for AI usage.
- Monitor emerging technologies and recommend innovations that advance APS's mission.
Information Technology Leadership
- Provide leadership for infrastructure, applications, cloud services, service management, and enterprise architecture.
- Ensure highly reliable, secure, scalable technology operations consistent with our remote-first environment.
- Oversee enterprise technology standards and technology lifecycle planning.
- Direct technology investment and capital planning.
- Lead staff training initiatives related to information technology.
Cybersecurity & Risk Management
- Lead enterprise cybersecurity strategy and function as the chief information security officer.
- Oversee information security, disaster recovery, business technology continuity, identity management, privacy and related cyber compliance.
- Ensure incident response management and processes to provide timely responses with documented root causes, response timelines, exposures, and remediations.
- Oversee information security policy and chair the Information Security Governance Committee.
- Establish and lead an enterprise-wide disaster recovery and business continuity testing program. Oversee regular tabletop exercises and technical recovery tests to validate plans, critical dependencies, roles, and recovery objectives.
- Ensure compliance with applicable regulatory requirements and industry standards.
- Manage enterprise technology risk.
- Oversee third-party and vendor risk management.
Data & Analytics
- Develop APS's enterprise data architecture, based on organizational strategy, management success metrics, and personalized data delivery.