Chief Clinical Officer (CCO) - MercyOne

Trinity Health Mid-Atlantic; Des Moines (IA); On-site; USD 250,000 - 350,000; Full time

Job summary

MercyOne, part of Trinity Health, seeks a Chief Clinical Officer to provide strategic leadership for patient safety, clinical services and care management across acute and ambulatory settings. The CCO partners with local boards and senior medical leadership to advance quality, risk management and performance improvement.

This role oversees pharmacy and the 340B program, drives regulatory compliance, and chairs leadership councils to align with the system's mission and vision.

Qualifications

• MD or DO with board certification required.
• Strong track record in leading quality and patient safety programs at a senior level.
• Advanced degree (MBA) preferred to drive organizational strategy.

Responsibilities

• Lead quality, patient safety, regulatory review and care management programs across the system.
• Oversee regulatory compliance, risk management and performance improvement for MercyOne.
• Collaborate with hospital medical leadership and boards to drive system-wide quality initiatives.
• Coordinate care continuums and use data to improve outcomes and value.

Skills

Executive leadership

Quality leadership

Patient safety

Strategic planning

Regulatory compliance

Change management

Interpersonal skills

Stakeholder engagement

Education

MD or DO

Board-certified

MBA preferred

Job description

Employment Type

Full time

Position Purpose

The Chief Clinical Officer (CCO) serves as a member of the MercyOne Executive Team, providing strategic thought leadership and direction for the Patient Safety, Clinical Services and Care Management programs across the acute care and ambulatory environment. Serves as the Chief Clinical Leader for Quality working with MercyOne's local boards to oversee quality, care management, risk, research, regulatory reviews, patient safety, Just Culture and a broad scope of performance improvement support functions for the health system. The Chief Clinical Officer leads the enabling strategies to assure regulatory compliance, and risk management necessary to fulfill and sustain the ministries mission and vision. The Chief Clinical Officer also oversees pharmacy for MercyOne, working collaboratively with the Regional Chief Pharmacy Officer to grow all clinical, retail, and specialty pharmacy services and to optimize the 340B program. The CCO serves as internal consultant to senior medical leadership including each hospital’s Chief Medical Officer and other medical staff leaders (e.g. Chief Quality Officer and Chief Informatics Officer). Co-Chairs the ministries' Leadership Council and works in matrix reporting with CNO leader and System Clinical Services to advance quality, safety and integration with the collective Chief Medical Officers and Chief Nursing Officers and other ministry level directors.

MercyOne Overview

MercyOne Headquartered in Des Moine, Iowa, MercyOne is a connected system of health care facilities and services dedicated to helping people and communities live their best lives. The system’s more than 230 clinics, medical centers, hospitals and care locations are located throughout the state of Iowa and beyond. Today, the nonprofit Regional Health Ministry (RHM) generates more than $3.9 billion in combined revenue and employs more than 22,000 colleagues, including 1000+ physicians. Headquartered in central Iowa, MercyOne is the second largest RHM within Trinity Health. Trinity Health Trinity Health ($25+B) is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 133,000 colleagues, with 8,900 employed physicians and 30,000 affiliated physicians, providing clinical caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 92 hospitals, 101 continuing care locations, 121 urgent care locations, 28 PACE center locations, and has many other health and well-being services. Headquartered in Livonia, Michigan, the health system provides $1.4 billion per year in Community Benefit and $2.9 billion per year in Community Impact. Learn more at MercyOne.org and Trinity-health.org.

Trinity Health Overview

Trinity Health is one of the largest not‑for‑profit, faith‑based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Promise Statement

We Listen. We Partner. We Make it Easy.

Leadership Competencies

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below: Promise Statement We Listen. We Partner. We Make it Easy. Our Actions Listen to understand. Learn continuously. Keep it simple. Create solutions. Deliver outstanding service. Own and speak up for safety. Expect, embrace and initiate change. Demonstrate exceptional teamwork. Trust and assume goodness of intentions. Hold myself and others accountable for results. Communicate directly with respect and honesty. Serve every person with empathy, dignity and compassion. Champion health equity and common good.

Mission

We, MercyOne, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision

As a mission-driven innovative health organization, we, MercyOne, will become the national leader in improving the health of our communities and each person we serve. We will be your most trusted health partner for life.

Core Values

• Reverence: We honor the sacredness and dignity of every person.
• Commitment to Those Experiencing Poverty: We stand with and serve those who are experiencing poverty, especially the most vulnerable.
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice: We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship: We honor our heritage and hold ourselves accountable for the human, financial, and natural resources entrusted to our care.
• Integrity: We are faithful to who we say we are.

Essential Functions

Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions. Meets Health System Code of Conduct Standards including interpersonal communication, professional conduct expectations, and compliance with core values. Serves as a member of the Executive Team and co-chairs the ministries Clinical Quality Leadership Council to formalize, implement and communicate the system, hospitals and medical group quality, care management, clinical/nursing care delivery and patient safety programs. Develops consistent strategies for the system quality and focused approach to improving quality and value for the system strategic five-year plan. Works with appropriate hospital and ministry medical director/leaders to assure consistency and achieve long term quality and utilization objectives. Develops the quality, patient safety, risk management and care management strategic plan and the annual operations plan, then monitors and directs System, hospital and medical group performance to the plans. Serves as staff to the Regional Health Ministries Boards of Directors, Quality Committees, and System Board Committees as needed. Leads key service, operational, and staff areas as assigned by the CEO on the organizational chart including the stewardship of human, financial, and material resources; quality and efficient services; and the alignment of the services of the assigned areas to the strategic plan. Liaisons to Trinity Heath System by serving on various councils, collaboratives and task forces as assigned and as a participant in the Trinity leadership group. Implements Trinity programs and directives. Serves as the Accountable Clinical Executive within the Unified Clinical Organization for the region. Representatives to State business, service, and healthcare community by active participation and leadership within various organizations for quality, patient safety, and utilization matters. Liaison and staff to the Medical Staff and Medical Staff Committees for clinician credentialing and privileging standards and related quality, patient safety and utilization matters. As the Chief Clinical Officer, ensures coordination across all entities for the entire quality and patient safety efforts of the organization; this includes oversight of risk management, infection control function, case management and Quality Departments Responsible for fulfillment of all regulatory requirements of TJC, Medicare, and State Health and Welfare Responsible as the Patient Safety Officer for the organization to improve and enhance all patient safety efforts and initiatives. Provides senior leadership and oversight for the Clinical Resource Management and Acute Social Work Departments and is an available physician liaison for clinical documentation. Provides strategic support to the President's to assure development of value driven healthcare across a broad continuum and durable and sustainable physician relationships. Serves as part of the team in implementation of patient registries and utilization of such registries for population health management. Responsible for leading the design and implementation of care continuums and co- chairs the Continuum of Care Steering Team Participates in various committees and structures including Quality and Informatics Committee, payer and employer negotiating teams, and various administrative councils as needed. Serves as the accountable executive for the Institutional Review Board and associated research while partnering with the local graduate medical education leaders. Serves as the accountable executive to ensure the effective use of technology impacting clinical areas, and participates actively in service line growth and development.

Leadership Competencies

As a Trinity Health Executive, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below: Mission Statement: We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Core Values: Reverence: We honor the sacredness and dignity of every person Commitment to Those who are Poor: We stand with and serve those who are poor, especially those who are most vulnerable. Justice: We foster right relationships to promote the common good, including sustainability of Earth Stewardship: We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. Integrity: We are faithful to those we say we are. Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.

Qualifications / Experience / Traits / Requirements

A minimum of five (5) years of relevant physician executive administrative experience at a senior management level in a large complex health system, leading quality, patient safety, regulatory review programs and case management programs, including care continuums. Must have led related strategic direction with governing boards and with hospital/health system leaders and medical staffs to drive positive change in quality/safety outcomes and physician engagement. Demonstrated team, performance analysis, presentation, interpersonal, facilitation, planning, and communication skills. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health. Must possess a proven track record of improving healthcare quality and safety outcomes (Leapfrog scores, CMS star ratings, etc.), as this is a top priority for MercyOne. Must possess strong change management skills, with the ability to hold people accountable in a respectful but firm and effective manner to achieve regional/system goals. Must possess the necessary skills to lead through influence in a large complex matrixed healthcare environment, with the ability to build positive trusting relationships at the local, regional and national level across MercyOne and Trintiy Health. Has the skills and collaborative leadership style to drive system integration and standardization across MercyOne, helping to build a more unified team and culture across the clinical enterprise. Must be able to adapt to frequently changing work priorities as well as be able to balance both regional (MercyOne) and system (Trinity Health) priorities. Must be able to travel to the various MercyOne sites across Iowa, as well as to Trinity Health sites, as needed. Education MD or DO, with board certification in his/her specialty is required. As applicable, licensure, or ability to be licensed, in the applicable state is also required. In addition, a MHA, MBA, or other advanced degree in a related field is preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.