Chief Architect, Payments & Loyalty

Wayfair; Airway Heights (WA); Remote; USD 216,000 - 228,000; Full time

Job summary

Wayfair is seeking a Chief Architect to lead the technical strategy for its Global Loyalty, Payments, Financing, and Fraud platforms. This role involves designing scalable systems, mentoring engineers, and influencing the department's long-term vision. The position requires extensive experience in payments engineering and ecommerce technology.

Benefits

Restricted stock units

Full range of medical benefits

Flexible working hours

Qualifications

• 15+ years of engineering experience, with a blend of start-up and large company exposure.
• Hands-on experience in high-growth environments.
• Cloud-native technologies exposure (GCP, AWS, Azure).

Responsibilities

• Lead technical strategy for payments and loyalty platforms across several brands.
• Architect high-quality, scalable services with robust system boundaries.
• Mentor and support the technical growth of other engineers.

Skills

Payments engineering domain expertise

Ecommerce technology experience

Architecting cloud-based technology

Excellent communication skills

Job description

Wayfair is looking for an experienced Chief Architect to own the technical strategy and execution of Wayfair’s Global Loyalty, Payments, Financing and Fraud platform and experiences across all of our retail brands (Wayfair, Perigold, AllModern, Joss & Main, Birch Lane) and geographies (currently 5 countries and, growing to 15+ over the next few years). In 2022, Wayfair processed ~$12 billion in net revenue which at our $800+ billion (and growing) total addressable market means we are just getting started.

This team’s mission is to provide a world-class, global platform to create a delightful transactional experience for our customers and suppliers while managing any transaction risk and the total cost of payment.

This role empowers a cross-functional team of engineering, product management, design, and analytics. We’re rapidly expanding our payments platform (encompassing fintech, loyalty, and fraud) to meet customer demand with a focus on efficiency, scalability, and profitability, with real-time impact on the entire business.

What You’ll Do:

• Serve as the technical lead in the critical domain, designing & building a platform that interfaces with many different systems within and outside Wayfair and partner globally
• Play a key role in developing and driving a multi-year technology strategy for Wayfair's Fintech & Loyalty ecosystem
• Architect and review code to implement high-quality, scalable, future-proof services that will have effective system boundaries and will support long-term vision & strategy
• Conduct technical debate across an entire platform and help come to durable documented conclusions
• Drive high-impact architectural solutions and hands-on development, including inception, design, execution, and delivery following good design and coding practices
• Obsessively focus on production readiness for the team including testing, monitoring, deployment, documentation, and proactive troubleshooting
• Identify risks and gaps in technical approaches and propose solutions to meet the department's technical vision
• Influence and contribute to the department's strategy and roadmap
• Support the growth of other engineers technically by mentoring, pairing, and developing other opportunities for education
• Be externally recognized as a collaborative and credible subject matter expert for the broader team’s focus area

What You’ll Need:

• 15+ years of experience in engineering, with a preference for candidates with a mix of start-up and large-company experience
• Nice to have: Payments engineering domain expertise, especially experience with larger scale integrations (credit cards, financing, BNPL, applications)
• Ecommerce or customer-facing technology experience on a high traffic website is also a huge plus
• Hands-on experience driving software transformations within high-growth environments at scale
• Experienced in architecting and building large-scale, cloud-based technology
• Excellent communication skills with demonstrated experience driving teams forward and ability to influence results
• Exposure to cloud native technologies (GCP, AWS, Azure) at scale
• Data based technologies in the cloud

This is a fully virtual role with potential travel to our Boston headquarters. We do have a Seattle office if you prefer a hybrid or in office experience.

For candidates based on PST or MST, this role may require flexible hours because of its cross-functional nature with Berlin and India based teams.

The salary range for this position is $216,000-$228,000* however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Washington Salary Transparency Law.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [e-mail]. If you would rather not have us retain your data please contact us anytime at [e-mail].

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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