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City of New York’s Department of Small Business Services seeks a Chief Administrative Officer for the Division of Citywide Workforce Opportunity to oversee administrative support, data, finance, validation, technology, compliance, and policy functions.
You will coordinate with IT, Finance, Procurement, Legal, Facilities, and HR, ensuring compliance with laws and agency policies while optimizing services to job-seekers and businesses.
Agency Description The Department of Small Business Services (SBS) is a dynamic, client-centered Agency whose mission is to serve New York’s small businesses and commercial districts. SBS makes it easier for companies in New York City to form, do business, and grow by providing direct assistance to business owners, promoting commercial districts, promoting financial and economic opportunity among minority and women-owned businesses, preparing New Yorkers for jobs, and linking employers with a skilled and qualified workforce.
Division Description The Division of Citywide Workforce Opportunity (CWO) at the NYC Department of Small Business Services (SBS) serves over 100,000 jobseekers and 1000 employers each year through its employment and training programs. Specifically, CWO oversees a network of 18 Workforce1 (WF1) Career Centers, operated in all five boroughs, and a broad and diverse training portfolio including individual training grants for over a dozen occupations and more than two dozen cohort-based occupational training programs, in such areas as technology, health care, transportation, construction, media and entertainment, and food and beverage sectors. Reporting to the Deputy Commissioner for Citywide Workforce Opportunity, the Chief Administrative Officer (CASO) leads CWO's data, fiscal, validation, and administrative support teams, including compliance with all federal, state and local laws, rules and agency policies; preparation for audits; CRM and technology project management; human resources management; program evaluation; data collection, analysis and validation; and policy analysis and development.
Job Description Lead the administrative support, data, finance, validation, technology, compliance, and policy functions within CWO to support and optimize the effectiveness and efficiency of our core services to New York job-seekers and businesses. Serve as CWO's liaison to the agency's IT, Finance, Procurement, Legal, Facilities, Inter-Governmental Affairs, Human Resources, and EEO teams as it relates to managing the division's finances, data, technology, human resources, facilities, compliance, and advocacy related to federal, state, and city regulations and policies that impact the division.