Chief Administrative Officer — Strategic Ops & Risk

Lifeworks-Austin; Austin (TX); On-site; USD 147,000 - 195,000; Full time

Benefits offered by this job

24 PTO days

11 holidays

HSA $100/mo

Retirement match

Job summary

LifeWorks in Austin seeks a Chief Administrative Officer to lead risk, facilities, administrative operations, and technology across multiple sites and programs. The CAO translates strategy into effective systems and service standards, balancing strategic leadership with disciplined execution.

This full-time exempt role offers a competitive salary ($146,939–$194,727) plus benefits: 24 PTO days, 11 holidays, a premium-free medical plan with $100 monthly HSA, and retirement with a 50% match on the

Qualifications

• Requires a Bachelor’s degree in business, public administration, nonprofit management, or a related field; Master’s degree preferred.
• Requires 8+ years of progressive leadership experience in administrative, operational, or organizational management roles; and
• Minimum of 5 years of senior-level management experience overseeing multiple functional areas; or
• Equivalent combination of education and experience.
• Minimum of 5 years supervisory experience.
• Strong governance, risk management, and crisis management capabilities.
• Excellent communication skills, with the ability to translate complex issues for diverse audiences both verbally and in writing.

Responsibilities

• Acts as a strategic thought partner to the CEO and Executive Team regarding operational risk, administrative strategy, and enterprise-wide initiatives.
• Translates organizational strategy into clear administrative, technology, facilities, and risk management priorities and execution plans.
• Identifies emerging organizational risks, capacity constraints, and infrastructure needs and develops proactive strategies to address them.
• Leads or sponsors significant cross-functional initiatives requiring coordination across multiple departments.
• Establishes and monitors operational performance metrics to assess effectiveness, identify risks, and inform decision making.
• Provides clear, data-informed recommendations to executive leadership and the Board as appropriate.

Skills

Leadership

Strategic thinking

Risk management

Communication

Crisis management

Education

Bachelor’s degree in business/public administration/nonprofit management or related field

Master’s degree preferred

Job description

LifeWorks in Austin seeks a Chief Administrative Officer to lead risk, facilities, administrative operations, and technology across multiple sites and programs. The CAO translates strategy into effective systems and service standards, balancing strategic leadership with disciplined execution.

This full-time exempt role offers a competitive salary ($146,939–$194,727) plus benefits: 24 PTO days, 11 holidays, a premium-free medical plan with $100 monthly HSA, and retirement with a 50% match on the