Sales Lead (Part Time) - Chico's

Chico's; Peoria (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Sales Lead to foster a customer-focused sales culture. This role involves driving results, building high-performing teams, and ensuring excellent customer experiences. The ideal candidate will have a passion for retail, strong communication skills, and the ability to motivate others. Join a dynamic team where your contributions will be valued, and grow your career in a supportive environment that prioritizes personal development and customer satisfaction.

Benefits

Employee Assistance Program

Employee Discounts

Qualifications

• 1+ year retail or sales management experience preferred.
• Strong customer service skills and ability to learn company technology.

Responsibilities

• Drive for results and hold the store team accountable for performance standards.
• Motivate and inspire the store team, promoting shared vision and core values.

Skills

Customer Service

Communication Skills

Sales Techniques

Organizational Skills

Education

High School Diploma

Job description

POSITION OBJECTIVE:
The Sales Lead supports management in promoting a customer- and product-focused sales culture, emphasizing our values and guiding principles in all store operations. This includes delivering excellent customer experiences and maximizing profitability. We are passionate about our work and believe our teams make us the most amazing place to work, learn, and grow.

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
2. Establish clear expectations and hold the store team accountable for achieving brand, performance, and behavior standards.
3. Oversee operational activities such as opening, closing, and merchandise flow processes.
4. Supervise associates involved in sales, inventory receipt, cash reconciliation, and customer services, ensuring proper staffing and adherence to promotions and standards.
5. Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed.
6. Develop a high-performance culture, motivate the sales team to meet sales and productivity goals, and achieve personal sales targets.
7. Train and coach team members on product knowledge and sales techniques.

1. Build High Performing Teams
2. Motivate and inspire the store team, promoting shared vision and core values.
3. Foster an inclusive, collaborative environment for problem-solving.
4. Communicate effectively with the team and management to lead positive change.
5. Seek personal development opportunities and solicit feedback to enhance leadership skills.

1. Customer Experience
2. Promote and model the Most Amazing Personal Service (MAPS) principles, offering an omnichannel experience.
3. Utilize sales techniques and product knowledge to serve customers, recommend merchandise, and assist with locating products.
4. Build customer loyalty through clienteling and wardrobing.
5. Address customer concerns promptly.
6. Ensure efficient register operations, staying current on policies and procedures.
7. Maintain ongoing communication with customers via programs and sign-ups.

1. Talent
2. Support and follow up on training programs and seminars.
3. Assist in developing store associates, interpret KPI reports, and provide coaching and feedback for performance appraisals.
4. Drive engagement by recognizing outstanding performance.
5. Ensure adherence to employment policies and practices.

Other duties as assigned. This position may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent
• 1+ year retail or sales management experience preferred
• Must be 18 or older
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to learn and adapt to company technology
• Knowledge of store operations and administration
• Strong organizational skills and multi-tasking ability in a fast-paced environment
• Effective communication with customers
• Regular attendance and flexible schedule, including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33% of shift)
• Frequent climbing

The wage range is $16.00 to $20.00, determined by qualifications. Part-time associates are eligible for benefits including employee assistance and discounts. For more information, visit our Careers page. We accept applications continuously and accommodate applicants with disabilities upon request.

0422 The Shoppes at Grand Prairie

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.