Chick-fil-A Leadership Team-All levels

Chick-fil-A; Tampa (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from experienced Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A, Inc. stores in Florida are seeking Team Leaders to support daily operations and coach team members. Roles vary by experience, from shift leaders to senior leadership, with the emphasis on service and teamwork. Saturdays are required for full-time and part-time positions.

You will lead shifts, train new hires, and ensure high standards of hospitality while maintaining a fast-paced, guest-focused environment. Growth and competitive pay are highlighted in the role.

Qualifications

• Requirements reflect a lead role focused on customer service and team guidance.
• Ability to interact warmly with guests while maintaining professionalism.
• Comfort with a fast-paced restaurant environment and shift leadership.
• Demonstrated responsibility for coaching team members and operations.
• Prior experience in lead roles is helpful but not required.

Responsibilities

• Participate in daily operations to ensure smooth restaurant flow.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and set the shift tone.
• Lead shifts, open/close, and act as a role model.
• Count drawers and finalize day-end procedures.
• Communicate clearly, both written and verbal.

Skills

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Teamwork

Leadership experience

Job description

*Recruiting talent for all Leadership levels- Shift Leaders, Sr. Leaders, Directors, Hospitality Specialists, etc. Role chosen based on experience. Prior leadership experience required. *

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time (Saturdays Required)

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.