Chick-Fil-A Assistant Manager

Applegreen (US) Welcome Centers; Village of Clifton Springs (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in the travel plaza sector is seeking an enthusiastic Chick-Fil-A Assistant Manager to join their dynamic team. In this role, you will support the General Manager in daily operations, develop key management skills, and foster a positive environment for both staff and customers. This is a fantastic opportunity for individuals passionate about leadership and customer service, offering flexible schedules and a range of benefits. Join a company that values its employees and encourages growth, all while providing travelers with exceptional service and comfort.

Benefits

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Qualifications

• 2+ years of experience in quick service or similar management roles.
• Strong leadership and management skills to motivate teams.

Responsibilities

• Support the General Manager in ensuring smooth daily operations.
• Supervise non-management staff and coach shift supervisors.
• Address customer needs and resolve issues to foster positive relationships.

Skills

Leadership Skills

Customer Service

Communication Skills

Management Experience

Problem-Solving

Education

High School Diploma

2+ Years Management Experience

Job description

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What We Do

At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest offering convenience, comfort, retail, and a wide range of food options including Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

What You’ll Do

The Assistant General Manager supports the General Manager in ensuring smooth daily operations. This role offers an opportunity for entry-level managers to develop key management skills, exercise judgment, and practice discretion.

Role Priorities And Responsibilities

• Deliver performance feedback, set goals, foster teamwork, and communicate business objectives confidently.
• Supervise non-management staff, assign work, focus on operational performance, and coach shift supervisors.
• Perform duties in the absence of the general manager.
• Motivate staff, especially during low morale periods.
• Exhibit strong leadership and organizational skills.
• Address issues promptly.
• Ensure adherence to policies, procedures, and brand standards.
• Maintain a clean, inviting environment that meets brand standards.
• Manage cash accurately, ensure daily processing, and deliver reports as required.
• Address customer needs and resolve issues to foster positive relationships.
• Perform inventory checks and spot counts.

Skills, Experience, And Educational Requirements

• Passion for helping others learn and grow the business.
• Strong leadership and management skills to motivate teams.
• Excellent customer service and positive attitude.
• Effective verbal and written communication skills with sharp business acumen.
• Minimum 2 years of experience in quick service or similar management roles.
• Flexible work schedule.
• Basic food safety knowledge.
• Ability and willingness to lift/push objects over 30 lbs.

This list is not exhaustive, and responsibilities may change based on business needs. We are an Equal Opportunity Employer and a Drug-Free Workplace.