Chicago Health & Benefits Office Business Leader

WTW; Chicago (IL); Hybrid; USD 220,000 - 330,000; Full time

Job summary

WTW's Chicago Health & Benefits OBL leads the Midwest market with accountability for growth, profitability, and talent. You will drive the growth plan, build the local brand, and lead major client pursuits in health and benefits.

The role partners with Regional Leaders to execute strategic initiatives, develop a strong talent pipeline, and oversee governance and compliance across the market. A hybrid work model supports flexibility for regional teams.

Qualifications

• Strong leadership experience in building and developing teams.
• Proven ability to grow revenue with new or existing clients in health and benefits.
• Expertise in health and benefits design and management.
• Excellent written and oral communication at executive levels.

Responsibilities

• Build and execute the local market business strategy to achieve growth and profitability.
• Manage the local H&B new-business pipeline in partnership with sales teams.
• Strengthen WTW’s brand through local events and client engagement.
• Develop strategies to retain and grow profitable client relationships across markets.
• Lead recruiting and talent management for the market and mentor senior colleagues.

Skills

Team leadership

Talent pipeline

Revenue growth

Health & benefits knowledge

Executive communication

Job description

Description

Summary of Role

The Chicago Health & Benefits (H&B) OBL is a key member of the Midwest Region H&B leadership team. In this role, you will have ultimate accountability for the H&B business and team in the market: the role’s success metrics are tied to growing revenue and talent. This includes revenue growth, direct expense management, and profitability; colleague attraction, development and engagement; and client and colleague retention. The OBL is effectively the Growth Leader of the market, responsible for building and executing thegrowth plan to meet/exceed the expected results. The OBL will be responsible for building the WTW brand externally, and leading key new client pursuits

The role will report to the Health & Benefits Midwest Region Leader (RL).

The Role

• Build andexecute the local market businessstrategy toachieve growth, retention, staffing, and profitability goals.
• Managethelocal H&B new-business pipeline and sales opportunities in partnership with Producers, Senior Sellers, Lead Relationship Managers, Region Leaders, and Specialist Community Leaders
• Strengthen WTW’sbrand through engagement in local events, hosting marketing events, and talentnetworking
• Develop strategies to retain and grow profitableclientrelationships, including cross-LOB opportunities
• Lead recruiting andtalent management for the market andpeople-manage senior colleagues
• Develop the markettalent pipeline and strategic staffing plans, including deployment, performance management, development, and appropriate leverage models
• Foster colleague engagementacross the market
• Serve as a player-coach by mentoring colleagues in business development and client management capabilities
• Oversee the market’s operational effectiveness
• Maintain effective governance, controls, and compliancein supportofcorporate strategy and goals
• Champion market adherence totheH&B Excellence Model
• Partner withtheRegion Leader, Geography Leaders, and other OBLs to executeregional H&B priorities and initiatives
• Serve on the Regional H&B and local Geographyleadership teams

Qualifications

The Requirements

• Strong experience in leading and developing teams
• Strong experience in developing and managing an active talent pipeline `
• Proven track record of individual success in generating new revenue with new or existing clients as they relate to health and benefits services
• Knowledge and expertise in health and benefits design and management
• Track record of success in managing and expanding client relationships
• Lead strategic efforts that define new opportunities for achieving competitive advantage
• Proven ability to establish relationships and work collaboratively with team members across the organization and at all levels, to effectively deliver on client needs across all market segments
• An executive presence with polished and well developed written and oral communication skills
• Interest and aptitude in keeping abreast of latest developments in health care and benefit trends and contributing to the development of new tools and approaches
• In-depth knowledge of the market, H&B NA capabilities, and broader WTW offerings
• Results-oriented with ability to effectively manage to KPIs
• Comfortable with change and uncertainty and able to work through ambiguity
• Excellent leadership, interpersonal, and communication skills.
• Strong business acumen, strategic planning, organizational, and creative thinking skills

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation

The base salary compensation range being offered for this role is $220,000– $330,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications qualifications/experience, performance in the role and potential for revenue generation (Producer roles only)

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State or remote only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail].

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.