Chicago Chauffeur: Pontarelli in Chicago

Limousine Association international; Chicago (IL); Hybrid; USD 38,000 - 56,000; Full time

Benefits offered by this job

health

dental

vision

vacation

retirement

Aflac

credit union benefits

Job summary

Pontarelli Group Charters Limousine Service in Chicago, IL, is seeking a full-time Chicago Chauffeur to provide safe, timely transportation for airport trips, corporate travel, weddings, and events. The role requires a valid chauffeur license and a clean driving record, with strong interpersonal and customer-service skills.

You will follow client itineraries, use local routes, and coordinate with dispatch to manage reservations.

Qualifications

• A chauffeur applicant needs the license appropriate to the position, and the careers team lists chauffeur licenses, CDL Class B, CDL Class C, and passenger endorsements among the qualifications used across its driving roles.
• A clean driving history and dependable professional conduct remain central to a chauffeur position.
• Strong interpersonal skills matter because the role combines controlled driving with direct passenger service.
• Pontarelli provides extensive and ongoing safety and customer service training.

Responsibilities

• Follow client itineraries to provide safe, timely transportation.
• Maintain passenger comfort, safety, and security throughout each trip.
• Communicate with clients about dining, shopping, and local amenities when requested.
• Assist with baggage and meet-and-greet duties as needed.
• Coordinate with dispatch and day-of-service staff to manage reservations.

Skills

Chauffeur license

Interpersonal skills

Customer service

Job description

Chicago Chauffeur: Pontarelli in Chicago

Pontarelli Group Charters Limousine Service 5584 N Northwest Hwy, Chicago IL, 60630 Start Date09/22/2026

Full-Time

The Chicago Chauffeur role at Pontarelli Group Charters Limousine Service is a full-time position in Chicago, Illinois. The employer provides limousine and bus transportation for airport trips, corporate travel, weddings, tours, conventions, and group itineraries. The role pays competitive rates and includes health, dental, vision, vacation, retirement, Aflac, and credit union benefits.

• health
• dental
• vision
• vacation
• retirement
• Aflac
• credit union benefits

The Chicago chauffeur role serves clients who need safe, timely transportation and consistent passenger care. The work requires a chauffeur license, a clean professional record, strong interpersonal skills, and the ability to follow client itineraries. Pontarelli also hires licensed professionals for bus driving, dispatch, customer service, sales, vehicle detailing, and related transportation operations.

The Chicago chauffeur role follows client itineraries, uses local route and traffic knowledge, and keeps each trip safe and timely. Passenger care includes helping clients with the practical details of a journey and providing information about dining, shopping, and local amenities when requested. The chauffeur remains accountable for passenger comfort, safety, and security throughout the trip.

Pontarelli Group Charters began operating in 1977 and serves Chicago and surrounding areas through airport, corporate, shuttle, charter, event, and group transportation. Its fleet includes sedans, SUVs, executive vans, limousines, mini buses, and motor coaches. The company's Chicago transportation services include O'Hare, Midway, Chicago Executive, Rockford, DuPage, and Gary Chicago International airports. The company relies on limousine professionals across driving, dispatch, and customer-service roles.

Passenger Trips And Vehicle Assignments

Chauffeur assignments can involve airport pickups, corporate events, weddings, tours, conventions, sports transportation, employee shuttles, and complex group itineraries. The work changes with the passenger count, vehicle type, route, and timing of each reservation. A chauffeur may operate a luxury sedan for an individual transfer or support a larger movement that uses an executive van, mini bus, luxury coach, or motor coach.

Pontarelli's transportation operation assigns vehicles and communicates with chauffeurs as reservations develop. Client profiles, flight information, pickup details, and day-of changes are part of the service chain around each trip. The wider set of chauffeur jobs includes this combination of passenger driving, service communication, and schedule coordination.

Screening And Training Standards

A chauffeur applicant needs the license appropriate to the position, and the careers team lists chauffeur licenses, CDL Class B, CDL Class C, and passenger endorsements among the qualifications used across its driving roles. The company reviews motor vehicle records, conducts criminal background checks, and requires drug and alcohol testing. A clean driving history and dependable professional conduct remain central to a chauffeur position.

Strong interpersonal skills matter because the role combines controlled driving with direct passenger service. Pontarelli provides extensive and ongoing safety and customer service training. Professional conduct includes following the planned itinerary, communicating clearly, responding to changes, and maintaining passenger security without disrupting the trip.

Dispatch And Day Of Service Operations

Pontarelli's dispatch and quality-control staff organize driver schedules, assign vehicles, contact chauffeurs, reconfirm reservations, and manage changes that arise on the day of service. Flight checks and flight information confirmation support airport transportation. The operation also includes meet-and-greet staff who assist with baggage and the movement from an airport entrance to the assigned vehicle.

Drivers receive the passenger's chauffeur name and cell number about 20 minutes before pickup through an email or courtesy call. That communication connects the assigned driver with the reservation details while leaving room for traffic, flight, and itinerary changes. Around the clock, Chicago operations continue through an office staffed 24 hours a day, seven days a week.

Health Insurance And Retirement Accounts

The full-time position includes health insurance, dental coverage, vision insurance, paid vacations, 401(k) retirement accounts, Aflac, and credit union membership. These benefits accompany the competitive pay rates stated for the available transportation roles. The full-time employment information includes the benefits package alongside the driving and transportation work.

• health insurance
• dental coverage
• vision insurance
• paid vacations
• 401(k) retirement accounts
• Aflac
• credit union membership

Pontarelli supports work across sedans, SUVs, limousines, buses, and coaches, so applicants can identify the driving or service area that matches their credentials. The fleet includes Volvo S90 and Mercedes S Class sedans, Lincoln vehicles, executive vans, luxury coaches, motor coaches, and a Chicago Trolley Bus. The company also handles corporate transportation, private aviation ground transportation, meeting transportation, and special events.

A complete application identifies the preferred role and presents the licenses, passenger endorsements, driving history, customer-service experience, and transportation background that relate to that role. The careers team reviews those details across chauffeur, bus, dispatch, sales, customer service, management, mechanic, and vehicle-detail positions.

The hiring team has several transportation paths for applicants with different professional backgrounds. A chauffeur applicant can state the relevant license and passenger experience, while an operations applicant can identify dispatch, reservation, scheduling, or quality-control experience.

The Chicago position connects daily passenger service with the employer's larger charter and limousine operation. Applicants who can meet the licensing, screening, service, and driving expectations have a defined set of qualifications to present with the resume.