Chevrolet Mobile Technician

Tive, Inc.; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a motivated Mobile Service Technician in Columbus, Ohio, to provide high-quality automotive care directly to customers' locations. The role requires strong communication skills and experience in various repair services, ensuring customer satisfaction with convenience and efficiency in service. Applicants should have a valid driver's license and experience in diagnostics, maintenance, and repair of vehicles including EVs.

Qualifications

• 3 years flat-rate technician experience required.
• Excellent communication and customer service skills essential.
• Must be able to work independently and manage troubleshooting.

Responsibilities

• Deliver routine maintenance and light repair services.
• File appropriate dealership and manufacturer documentation.
• Conduct complete inspections including estimates and explanations.

Skills

Communication

Customer Service

Self-Motivation

Troubleshooting

Education

High School Diploma or GED

Technical Training and Certification

GM Certified Technician (preferred)

Tools

IDS and FDRS Diagnostic Tools

Job description

Ricart Chevrolet is expanding our service capabilities with a Mobile Service Technician role designed to bring high-quality automotive care directly to our customers' homes or workplaces. We're seeking a motivated and customer-focused technician who's ready to take our legendary service on the road.

As a Mobile Service Technician, you'll be the face of Ricart in the field—delivering routine maintenance and light repair services to busy customers who value convenience, efficiency, and professional care.

Job Duties and Requirements:

• 3-year flat-rate technician experience
• Knowledge and ability to use IDS and FDRS diagnostic tools
• You must be an elite communicator as you will communicate with the customer, and any and all Ricart Automotive employees
• Door-to-door outside sales
• Must be self-motivated
• Diesel performance and engine repair
• Gas performance and engine repair
• EV Diagnosis and repair (willing to train)
• Complete MPI inspection for customers, including estimates and explanations
• Test drive vehicles with customers to evaluate noise, driveability, and vibration concerns
• Repair vehicles based on diagnosis and customer requests
• Test drive vehicles after repairs have been completed to ensure customers' complaints have been resolved.
• File appropriate dealership and manufacturer-required documentation on each repair.
• Keep up to date on all manufacturer information and training
• Return the vehicle to the designated location, ensuring it is locked, the numbered location is updated, and the car is wiped clean and tidy accordingly.
• Must have and maintain a valid driver's license with less than 9 points to remain insurable and able to drive on company property

Essential Job Functions:

• GM Certified Technician (preferred) or willingness to complete GM training
• Minimum of 2 years of experience as an automotive technician
• Valid driver's license with 6 points or less and no major violations in the last 3 years
• Excellent communication and customer service skills
• Ability to work independently and troubleshoot on the go
• A high school diploma or GED is required; technical training and certification are preferred.
• Must be able to work in varying climates
• Must be able to lift 75 lbs
• Must maintain a professional appearance in customer-facing positions