ChemistCustomer Service Representative

IGK NORTH AMERICA INC; Wilmington (DE); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

A chemical manufacturing company in Wilmington, Delaware, is seeking a Chemist/Customer Service Representative to join their research team. The ideal candidate will have a Bachelor's degree in chemistry and strong knowledge of laboratory procedures. Responsibilities include testing chemical substances, generating technical reports, and ensuring compliance with safety regulations. The role also involves customer site visits and participation in product development. The company offers benefits like 401(k), health insurance, and paid time off.

Qualifications

• Bachelor's degree or equivalent in chemistry.
• Strong knowledge of laboratory technology and tests.
• Clear written communication to produce lab reports.

Responsibilities

• Prepare and use solutions for laboratory procedures.
• Analyze chemical substances for composition.
• Conduct tests for chemical ingredients and materials.

Skills

Laboratory technology

Analytical research skills

Clear written communication

Time management

Education

Bachelor's degree in chemistry or relevant field

Job description

IGK is looking for a chemist/customer service rep to join our research team and participate in high-level, complex research projects. We seek a qualified candidate who has an expert understanding of lab procedures. They will test chemical substances through various methods to ensure the safety, functionality, and quality of a chemical product. The chemist will also be responsible for generating comprehensive technical reports that provide insight into a project, allowing the team to devleop solutions as needed and conduct any additional tests.

Benefits

• 401(k)
• Health insurance
• Paid time off

Objectives of this role

• Prepare, weigh and use solutions for various laboratory procedures;
• Analyze chemical substances to identify their composition;
• Customize formulas and run tests to improve the quality of a chemical product;
• Draft detailed reports conveying experimental results and presenting findings to other scientists;
• Monitor laboratory equipment to minimize malfunctions and adhere to safety regulation;
• Customer visits for problem shooting and product research development;

Responsibilities

• Develop and conduct tests for chemical ingredients, substances, and materials;
• Participate in high-level chemical research projects and create improved testing methods;
• Sterilize all used equipment and organize tools in safe areas;
• Use chemical substances or sources like heat and energy to produce reactions;

Skills and Qualifications

• Bachelor's degree (or equivalent) in chemistry, or other relevant field;
• Strong knowledge of laboratory technology, tools and tests;
• Clear written communication skills to produce accurate lab reports;
• Solid understanding of lab health and safety regulations;
• Exceptional analytical research skills;
• Adequate computer skills;

Preferred Qualifications

• Experience working in a laboratory setting;
• Additional certifications relevant to region;
• Excellent time-management skills when meeting important deadlines;
• Ability to think strategically and develop effective solutions;
• Expereince in sealant manufacturing is an asset;
• Motivated and a positive attitude a must;
• Assist in customer trials;
• Ready to be available for customer site visits;
• Assist production in new product development;