Chemical Transportation Driver Manager

Action Resources; Pendergrass (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the truck transportation industry is seeking a Chemical Transportation Driver Manager. In this role, you will oversee operations, ensuring safety and efficiency while fostering positive relationships with drivers and customers. You will be responsible for coordinating terminal activities and supporting the team in achieving operational goals. The ideal candidate will have a strong background in transportation, excellent communication skills, and a proactive approach to problem-solving.

Qualifications

• Experience in transportation preferred.
• Familiarity with Transportation Management Software.
• Excellent written and oral communication skills.

Responsibilities

• Coordinate and manage loads for cost-effectiveness.
• Support drivers and maintain fleet productivity.
• Handle escalations and time-sensitive issues.

Skills

Communication

Team-building

Problem-solving

Education

Bachelor’s degree

Tools

Transportation Management Software

Microsoft Office

Job description

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Job Summary:

As a Dispatcher for Action Resources, you will grow and develop a profitable and successful chemical/waste transportation operation. Your responsibilities include coordinating and managing loads to remain cost-effective, working with dispatchers and Terminal Managers to increase fleet productivity and efficiency, and supporting drivers across all markets with a primary focus on their assigned market.

Duties and Responsibilities:

• Focus on key operational areas: Safety, Service, Revenue, Assets, and Costs.
• Implement and support all company quality and safety improvement efforts enthusiastically.
• Interact with internal and external customers cooperatively; ensure high-quality customer service and foster positive relationships with drivers.
• Bring energy, enthusiasm, and a positive attitude; promote teamwork and a positive work environment.
• Support change related to processes, structure, and business modeling.
• Participate in retaining, recruiting, and hiring drivers; treat drivers fairly, respectfully, and honestly.
• Coordinate daily terminal activities including customer order acceptance, data entry, asset management, and schedule preparation; ensure meeting dispatch and terminal objectives.
• Handle escalations and time-sensitive issues effectively; perform transactions accurately and promptly.
• Identify process issues and develop improvement plans collaboratively.
• Serve as the first point of contact for work issues, troubleshooting, and problem resolution.
• Engage in self-development and learn the details of our business for potential growth into greater responsibilities.
• Perform additional duties as assigned by the Terminal Manager.

Experience and Skill Requirements:

• Bachelor’s degree or equivalent experience in transportation preferred.
• Experience in transportation preferred.
• Familiarity with Transportation Management Software (e.g., TMW, McLeod).
• Proficiency in Microsoft Office suite.
• Excellent written and oral communication skills.

Business & Leadership Competencies:

• Team-building skills and ability to drive change.
• Strong analytical and problem-solving skills.
• Coaching and development capabilities.
• Supervision, planning, coordination, negotiation, and employee relations skills.

Additional Details:

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Truck Transportation